2016 Infiniti QX60 problems
NHTSA has received 38 complaints about the 2016 Infiniti QX60, and 32% of them involve air bags. After that come wipers, windshield & visibility (11%) and drivetrain & axles (8%).
At a glance
- Complaints
- 38 filed with NHTSA
- Most reported
- Air bags 32% of complaints
- Crashes and fires
- 4 and 2
- Injuries and deaths
- 7 and 0
- Typical mileage
- 40,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 17 complaints that report mileage, the typical (median) problem appeared at about 40,000 miles.
Safety-related details: 4 complaints mention a crash; 2 complaints mention a fire; 7 injuries reported. Its complaints are more severe on average than those of 93% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 11th most-complained-about out of 11 model years of the Infiniti QX60 with enough data (15 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2016 infiniti qx60. The contact called from the bluffton south carolina fire department. While driving at an unknown speed, the vehicle crashed into a deer. Moments later, flames were present near the b post on the driver's side of the vehicle. The fire department extinguished the fire and determined that the flames were either caused by the window motor or the side air bags. The driver sustained a left shoulder injury that required medical attention.
As I was leaving my job's parking lot I started my vehicle and proceeded to put my qx60 in reverse and my engine reved so very very loud that it scared me tremendously. The truck took off on its own, while trying to stop the vehicle it continued to speed in reverse until I hit a brick wall. Then without me touching the gear shifter the vehicle proceeded to go forward on its own and didn't stop until my vehicle went into a ravine.
Infiniti qx60 now has created a constant yellow false warning picture/light on in car indicating that the passenger air bag if off even though no one is sitting in the seat. If an infant or a small child is placed in the seat, since the yellow warning picture/ light is always on, a true and actual hazard may be overlooked. There is no need for a false constant warning light when no one is sitting in the seat. Ask infiniti to fix the problem with the air bag so that it works as the manual indicates.
The contact owns a 2016 Infiniti QX60. The contact stated that on two separate occasions, the infotainment screen located in the center console had failed to operate as needed. The contact stated that the screen went blank. Due to the failure, the contact could not use certain electrical features such as her rear backup camera and windshield defrosters. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure.