Vehicle Data Hub

2023 Jeep Grand Cherokee suspension problems

69 complaints about suspension have been filed for the 2023 Jeep Grand Cherokee, which is 10% of all its NHTSA complaints. It is the 3rd most reported problem area for this model year.

At a glance

Complaints
69 10% of this year's complaints
Typical mileage
27,000 miles 11 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2023 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 27,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 27,000 miles
Based on 11 complaints that include mileage. 82% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles3
40k to 60k miles3
60k to 80k miles2
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 11 suspension complaints that report mileage, the median is about 27,000 miles, and 82% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

The Quadra-Lift Air Suspension has failed twice while being driven and once during repairs. I have less than 1000 miles on the vehicle and it has spent more time in the shop than on the road. The system has been inspected and worked on by Covert Chrysler Dodge Jeep and Caliber Collision in Austin, TX. USAA Insurance inspected photos only. There was no prior warning light, only a warning notice light after the system failed.

February 2023

The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was driving approximately 60–65 MPH, the rear coil spring detached from the vehicle. The contact was unaware if there were any warning lights illuminated. The vehicle was previously taken to the local dealer, who repaired the vehicle under NHTSA Campaign Number: 23V413000 (Suspension). The vehicle was repaired; however, the failure recurred. The manufacturer was contacted, but no assistance was provided.

Reported at 40,000 miles, July 2024

Other problems reported for the 2023 Jeep Grand Cherokee

Suspension problems in other years

Suspension problems across all Jeep models