Vehicle Data Hub

2002 Jeep Grand Cherokee suspension problems

19 complaints about suspension have been filed for the 2002 Jeep Grand Cherokee, which is 1% of all its NHTSA complaints.

At a glance

Complaints
19 1% of this year's complaints
Typical mileage
59,000 miles 13 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2002 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 59,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 59,000 miles
Based on 13 complaints that include mileage. 54% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles2
40k to 60k miles3
60k to 80k miles0
80k to 100k miles1
100k to 120k miles0
120k to 140k miles3
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Of the 13 suspension complaints that report mileage, the median is about 59,000 miles, and 54% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before I purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all related and is why the engine safety warning light keeps coming on.

Reported at 2,000 miles, January 2003

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while servicing his vehicle, he noticed that the front coil spring was severely corroded and fractured. The dealer stated that the coil spring perch was welded to the axle as a result the entire axle assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 162,000.

Reported at 162,000 miles, June 2014

Other problems reported for the 2002 Jeep Grand Cherokee

Suspension problems in other years

Suspension problems across all Jeep models