Vehicle Data Hub

2004 Jeep Grand Cherokee suspension problems

22 complaints about suspension have been filed for the 2004 Jeep Grand Cherokee, which is 1% of all its NHTSA complaints.

At a glance

Complaints
22 1% of this year's complaints
Typical mileage
98,000 miles 17 complaints with mileage
Crashes and fires
1 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2004 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 98,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 98,000 miles
Based on 17 complaints that include mileage. 29% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles1
40k to 60k miles3
60k to 80k miles1
80k to 100k miles3
100k to 120k miles1
120k to 140k miles2
140k to 160k miles1
160k to 180k miles1
180k to 200k miles1
200k+ miles2

What the data shows

Of the 17 suspension complaints that report mileage, the median is about 98,000 miles, and 29% were reported before 60,000 miles.

These complaints mention 1 crash.

What owners wrote

My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every jeep suffer,s from it at some time in it,s life as per the dealer.

Reported at 52,000 miles, September 2012 Crash

When driving, the steering pulls to the left side fairly hard. Also, when making either right or left turns the result is a very jerky and not smooth. When there is a bump in the road, the steering wheel jerks and turns slightly causing possible dangerous driving conditions. The vehicle is drive-able however there is definitely some cause for concern. Have replaced the suspension with brand new shocks and there seems to be no difference in the steering wheel's response to bumps.

Reported at 144,600 miles, July 2019

Other problems reported for the 2004 Jeep Grand Cherokee

Suspension problems in other years

Suspension problems across all Jeep models