2011 Jeep Grand Cherokee suspension problems
37 complaints about suspension have been filed for the 2011 Jeep Grand Cherokee, which is 2% of all its NHTSA complaints.
At a glance
- Complaints
- 37 2% of this year's complaints
- Typical mileage
- 61,000 miles 28 complaints with mileage
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 5 and 0
Source: NHTSA owner complaints
When suspension problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 28 suspension complaints that report mileage, the median is about 61,000 miles, and 46% were reported before 60,000 miles.
These complaints mention 5 crashes, 5 injuries.
What owners wrote
My 2011 jeep grand cherokee has repeatedly incurred severe problems with the tipm (module) which controls the car's quad air suspension system. This car has been serviced by skinner and damulis, richfield springs, n.y. (at least) six times for the same problem, at great expense - with no apparent resolution but to incur repairs costs in excess of $10,000. The 8/6/17 incident too, dealt with the defective air suspension system which, this time, caused the rear wheel to fall off while the car was being driven.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 65 MPH, the quadra lift suspension system suddenly malfunctioned causing the suspension to completely fail. The vehicle abruptly lowered approximately 6 to 8 inches. When the failure occurred, the "immediate air suspension repair required" message displayed. The failure occurred on four separate occasions. The vehicle was taken to the dealer who diagnosed that the quadra lift system was faulty and needed to be repaired.
Other problems reported for the 2011 Jeep Grand Cherokee
- Electrical system 782 complaints
- Engine 358 complaints
- Brakes 352 complaints
- Fuel system 283 complaints
- Drivetrain & axles 87 complaints
- Steering 86 complaints
- Air bags 60 complaints
- Lighting 60 complaints