Vehicle Data Hub

2010 Lexus RX350 problems

Owners have filed 123 complaints with NHTSA about the 2010 Lexus RX350. Cruise control is the most reported problem area, at 31% of complaints. Next are electrical system (10%) and engine (10%).

At a glance

Complaints
123 filed with NHTSA
Most reported
Cruise control 31% of complaints
Crashes and fires
29 and 9
Injuries and deaths
15 and 1
Typical mileage
33,000 miles 105 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Cruise control 31%
  • Electrical system 10%
  • Engine 10%
  • Brakes 9%
  • Air bags 7%
  • Drivetrain & axles 6%
  • Body & structure 5%
  • Steering 4%
  • Wipers, windshield & visibility 4%
  • Stability control 2%

When problems show up

Complaints by mileage, 2010 Lexus RX350 Complaints by odometer reading in 20,000-mile steps. The median is about 33,000 miles. 0k to 20k miles: 41 complaints 20k to 40k miles: 20 complaints 40k to 60k miles: 16 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 11 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 2 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 33,000 miles
Based on 105 complaints that include mileage. 73% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles41
20k to 40k miles20
40k to 60k miles16
60k to 80k miles2
80k to 100k miles4
100k to 120k miles11
120k to 140k miles2
140k to 160k miles3
160k to 180k miles1
180k to 200k miles2
200k+ miles3

What the data shows

Of the 105 complaints that include odometer readings, half describe a problem before roughly 32,000 miles. For cruise control specifically, the median reported mileage is about 24,000 miles (34 complaints with mileage).

Safety-related details: 29 complaints mention a crash; 9 complaints mention a fire; 15 injuries reported; 1 death reported. Its complaints are more severe on average than those of 95% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 1st most-complained-about out of 12 model years of the Lexus RX350 with enough data (86 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

In a 2010 lexus rx 350 my grandmother was a passenger in which the vehicle was at a stop waiting for an apartment complex security gate to open. The car suddenly accelerated to speeds above 60 MPH. The vehicle crashed through two apartment complex security gates, went airborne over a busy street and came to rest against the side of a building. To our horror, my grandmother perished in the accident. We are awaiting the information from the black box.

February 2011 CrashInjuryDeath

Collision with another vehicle. Lexus driver's seat belt did not restrain driver and airbag blew open allowing driver to impact steering wheel hard enough to sustain a fractured sternum and chest wall injury. .updated 11/03/14 updated 7/15/2015 updated 09/04/15

Reported at 37,506 miles, October 2014 CrashInjury

On 7/29/2010 my 2010 lexus rx 350 experienced unintended exhilaration causing a collision with a parking lot collision safety post (metal pipe filled with concrete) causing extensive frontal damage of the vehicle. The incident occurred at approximately 1245 on a clear day dry pavement with no other vehicles in the parking lot near the scene of the collision. The incident occurred when I was pulling into the a parking spot making right hand turn.

Reported at 11,000 miles, July 2010 Crash

I was driving in the passing lane at about 55 MPH. The road was straight and level. The road was covered with a thin coating of slush. While driving the alarm signal began beeping. I took my foot off of the accelerator. The car then began drifting to the left, in the next few seconds the left wheels were 2 feet over the left lane. I tried to get the car back into the lane but the steering did not respond. A few seconds later the car began to drift to the right and rotate to the right.

Reported at 45,000 miles, March 2014

Other model years of the RX350

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