Vehicle Data Hub

2011 Lexus RX350 problems

Owners have filed 49 complaints with NHTSA about the 2011 Lexus RX350. Brakes is the most reported problem area, at 20% of complaints. Next are engine (18%) and cruise control (16%).

At a glance

Complaints
49 filed with NHTSA
Most reported
Brakes 20% of complaints
Crashes and fires
26 and 4
Injuries and deaths
16 and 0
Typical mileage
44,000 miles 43 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 20%
  • Engine 18%
  • Cruise control 16%
  • Air bags 12%
  • Drivetrain & axles 10%
  • Body & structure 6%
  • Electrical system 2%
  • Exhaust system 2%
  • Steering 2%
  • Tires 2%

When problems show up

Complaints by mileage, 2011 Lexus RX350 Complaints by odometer reading in 20,000-mile steps. The median is about 44,000 miles. 0k to 20k miles: 16 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 44,000 miles
Based on 43 complaints that include mileage. 70% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles16
20k to 40k miles2
40k to 60k miles12
60k to 80k miles6
80k to 100k miles4
100k to 120k miles2
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 43 complaints that include odometer readings, half describe a problem before roughly 44,000 miles.

Safety-related details: 26 complaints mention a crash; 4 complaints mention a fire; 16 injuries reported. Its complaints are more severe on average than those of 99% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 10th most-complained-about out of 12 model years of the Lexus RX350 with enough data (34 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

We were stopped for a red light in a left turn lane. At 9;30 at night the light is slow to change. In about 2 minutes it turned green. I could see cars stopping in the lanes. I pulled out only to be hit by another vehicle in the front end. Fhp estimated his speed at 50MPH. My airbags did not deploy. Our seat belts never gave an inch in the crash, keeping us back against the seat. The vehicle was a total loss. The impact crushed items back to the fire wall.

Reported at 31,000 miles, February 2013 CrashInjury

I was stopped at a red light. The car felt like it jumped / accelerated from nowhere, and I collided with the vehicle in front of me in a rear-end collision. Damaged caused to my entire front end and the other vehicles back end. Impact speed is unknown but it felt like 5-10MPH and definitely not a roll-hit or a bump of a hit. I was stopped and then the vehicle just accelerated into the car ahead of me.

Reported at 12,500 miles, June 2012 CrashInjury

I was driving south on georgia 400 merging onto 85 south when I saw cars stopped in front of me. I immediately applied me brakes - to no avail. My car kept going. I ran into the back of the car in front of me creating a four car wreck. I later learned from a market valuation report that: service brakes, hydraulic toyota is recalling certain model year 2011 lexus rx350 passenger cars manufactured from august 30, 2010, through may 18, 2011, and equipped with vehicle dynamics integrated management (vdim).

Reported at 49,906 miles, May 2014 CrashInjury

12/7/2017 I pulled into my driveway to park at 1 pm. I slowed down I had my foot on the brake, I was putting it into the park position when the car lunged forward and and put a hole in the garage door and knocked it off track.I was stunned & surprised.my husband and I could not duplicate this action. On 12/14/17 I pulled into the parking lot at foy park in burbank ca.

Reported at 66,437 miles, December 2017 CrashInjury

Other model years of the RX350

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