2017 Lexus RX350 problems
Owners have filed 69 complaints with NHTSA about the 2017 Lexus RX350. Brakes is the most reported problem area, at 16% of complaints. Next are fuel system (14%) and cruise control (9%).
At a glance
- Complaints
- 69 filed with NHTSA
- Most reported
- Brakes 16% of complaints
- Crashes and fires
- 19 and 0
- Injuries and deaths
- 2 and 2
- Typical mileage
- 9,000 miles 61 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 49 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 61 complaints that include odometer readings, half describe a problem before roughly 9,000 miles. For brakes specifically, the median reported mileage is about 8,000 miles (10 complaints with mileage).
Safety-related details: 19 complaints mention a crash; 2 injuries reported; 2 deaths reported. Its complaints are more severe on average than those of 90% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 5th most-complained-about out of 12 model years of the Lexus RX350 with enough data (68 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Vehicle roll over driver after being placed in park at the residence causing fatal injuries. Driver reversed out of garage and exited vehicle. Inspection at the scene by the sheriff's office revealed the vehicle was in park backed against some trees. This vehicle is equipped with a automatic transmission and a automatic emergency brake. The gear shift lever can be placed between park and reverse and not move.
Tl* the contact owned a 2017 lexus rx350. -the vehicle spontaneously accelerated with the brake pedal depressed. -the vehicle struck a guard rail. -no apparent reason why the vehicle accelerated the contact stated that while the vehicle was idling in a parking lot with the brake pedal depressed, the vehicle spontaneously accelerated and struck a guard rail. All the frontal air bags deployed (including curtain air bags). The vehicle was towed and deemed destroyed according to the insurance company.
The emergency assistance brake system was activated and it reduced speed when vehicle was stopped ahead of me but would not respond to my braking. My vehicle slid into other vehicle at 6.8 MPH (see attached report). I tried to apply more pressure to brakes but the vehicle did not respond to my brake pressurei was proceeding straight on city road
At 1800 miles, vehicle started to hesitate when pressing on gas pedal. When accelerating from stop, vehicle is hesitating and studdering very badly. This is affecting accelerating and causing a severe safety issue while driving. While at highway speeds, vehicle constantly is lunging hesitating when trying to merge into traffic. This has almost caused 3 accidents as in stop and go traffic, when pressing on gas to accelerate, car is shuddering and not finding right gear. Do not feel safe in car.