2019 Lexus RX350 problems
Owners have filed 41 complaints with NHTSA about the 2019 Lexus RX350. Fuel system is the most reported problem area, at 49% of complaints. Next are cruise control (10%) and drivetrain & axles (10%).
At a glance
- Complaints
- 41 filed with NHTSA
- Most reported
- Fuel system 49% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 1 and 0
- Typical mileage
- 3,000 miles 27 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 26 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 27 complaints that include odometer readings, half describe a problem before roughly 3,000 miles.
Safety-related details: 1 complaint mentions a crash; 1 injury reported. Its complaints are less severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 9th most-complained-about out of 12 model years of the Lexus RX350 with enough data (41 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The vehicle back door hatchback is is very havey once the to close button is pressed there is no way to stop and door crashed every thing on its way. This door has no sensor it must be fixed immediately before it would result in a child death or a major injury!
The contact owns a 2019 Lexus RX350. The contact stated while parking the vehicle in a parking space, as he disengaged the brake pedal to complete the parking, the vehicle accelerated inadvertently and crashed into the pillar of a building. There were no warning lights illuminated. There were no injuries sustained. The vehicle was towed to a tow lot, then it was towed to an independent mechanic. A police report was filed. The dealer was not made aware of the failure.
Tl* the contact owns a 2019 lexus rx350. When it rained, water entered the vehicle and caused the park assist system to malfunction. The instrument panel illuminated as if the vehicle was about to rear end the preceding vehicle and the "lexus park assist not available" indicator illuminated. The manufacturer was made aware of the failure and had twenty-four hours to call the contact back. The vehicle was not repaired. The contact traded in a 2018 model for the current vehicle due to the same failure.
Tl* the contact owns a 2019 lexus rx350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of lehigh valley (4500 broadway, allentown, pa 18104), confirmed that part was not yet available. The manufacturer was not notified of the issue.
Car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. Even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. Lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. However on 07/03/20, the car stalled in the middle of a highway traffic putting the pax thru a life-threatening situation.