2012 Lexus RX350 problems
Owners have filed 46 complaints with NHTSA about the 2012 Lexus RX350. Cruise control is the most reported problem area, at 22% of complaints. Next are brakes (13%) and air bags (11%).
At a glance
- Complaints
- 46 filed with NHTSA
- Most reported
- Cruise control 22% of complaints
- Crashes and fires
- 17 and 4
- Injuries and deaths
- 22 and 0
- Typical mileage
- 30,000 miles 39 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 13 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 39 complaints that include odometer readings, half describe a problem before roughly 30,000 miles. For cruise control specifically, the median reported mileage is about 14,000 miles (10 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 4 complaints mention a fire; 22 injuries reported. Its complaints are more severe on average than those of 99% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 11th most-complained-about out of 12 model years of the Lexus RX350 with enough data (30 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Continuation of my report. About a month later the same sudden acceleration occurred but in reverse as the driver was leaving her home and this time she could not stop the vehicle, going thru the concrete fence of her front neighbor taking a side of the neighbor house, down a hill and hitting two air conditioner units and an electrical generator, damaging the whole right side of the vehicle and the rear, braking the rear drive train and getting stuck in a concrete wall which save their life.
First part of complaint just in case it did not go thru the first time. Dear sirs, I'm writing to you on behalf of the owner of this vehicle. They have contracted me as a vehicle accident reconstructionist in puerto rico. I need to know if you have made any inquiries in the fuel delivery and propulsion system. My concern is that this toyota, lexus and honda vehicles that I know of so far, are having some kind of sudden acceleration issues and the computer does not catch the problem.
I am the original owner of a 2013 lexus rx350. On august 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle.
While driving on I-15 near st. George on an overcast, but dry road, we heard a loud bang or thump on our vehicle. Traffic was light and no other vehicles were near. We could find no evidence of damage. While listening to a news report last evening, involving a problem with spontaneous shattering of sunroofs, I immediaely went to my garage to look at my sunroof and sure enough it was shattered.