2018 Lexus RX350 problems
Owners have filed 30 complaints with NHTSA about the 2018 Lexus RX350. Fuel system is the most reported problem area, at 27% of complaints. Next are drivetrain & axles (13%) and brakes (10%).
At a glance
- Complaints
- 30 filed with NHTSA
- Most reported
- Fuel system 27% of complaints
- Crashes and fires
- 7 and 0
- Injuries and deaths
- 4 and 0
- Typical mileage
- 11,000 miles 22 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 16 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 22 complaints that include odometer readings, half describe a problem before roughly 11,000 miles.
Safety-related details: 7 complaints mention a crash; 4 injuries reported. Its complaints are more severe on average than those of 91% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 12th most-complained-about out of 12 model years of the Lexus RX350 with enough data (30 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While traveling north on interstate 95 in the middle lane at approximately 60MPH after switching into left lane saw brake lights ahead and stepped on brake pedal. Heard slight pop sound, brake pedal went immediately to the floor. Car did not stop or slow down. Swerved to left to avoid directly hitting car in front of me but hit jersey wall and the car. My car kept going another couple hundred yards before it finally stopped.
On april 15 2020, was entering a parking space in front of a sprouts supermarket at 12500 westheimer rd., houston, texas 77077. The lexus rx350 (2018) failed to stop and crashed into a large building support column which did serious damage to the lexus and to the column. This is an expensive car and came equipped with the emergency crash system. This feature did not work to stop the car from hitting the building.
Tl* the contact owns a 2018 lexus rx350. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle on several occasions. Additionally, the check engine warning light was illuminated.
When stepping on the gas petal one of three things happen. 1. Normal acceleration which you expect after 60 years of driving and which we obtain from a 2014 lexus rx350 that we own. 2. Hesitation of between 1 and 5 seconds before acceleration begins. 3 excessive acceleration ( surg of acceleration much more than expected). This excess acceleration may happen after the hesitation or there could be "normal" acceleration after the hesitation and happens when accelerating after being stopped..