Vehicle Data Hub

2009 Mazda CX-9 problems

Owners have filed 66 complaints with NHTSA about the 2009 Mazda CX-9. Brakes is the most reported problem area, at 26% of complaints. Next are air bags (24%) and drivetrain & axles (9%).

At a glance

Complaints
66 filed with NHTSA
Most reported
Brakes 26% of complaints
Crashes and fires
2 and 0
Injuries and deaths
0 and 0
Typical mileage
83,000 miles 44 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 26%
  • Air bags 24%
  • Drivetrain & axles 9%
  • Suspension 9%
  • Engine 6%
  • Lighting 5%
  • Tires 5%
  • Seat belts 3%
  • Steering 3%
  • Wheels 3%

When problems show up

Complaints by mileage, 2009 Mazda CX-9 Complaints by odometer reading in 20,000-mile steps. The median is about 83,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 7 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 8 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 83,000 miles
Based on 44 complaints that include mileage. 32% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles5
40k to 60k miles7
60k to 80k miles7
80k to 100k miles3
100k to 120k miles6
120k to 140k miles8
140k to 160k miles5
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 44 complaints that include odometer readings, half describe a problem before roughly 82,000 miles. For brakes specifically, the median reported mileage is about 101,000 miles (15 complaints with mileage).

Safety-related details: 2 complaints mention a crash. Its complaints are less severe on average than those of 93% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 15th most-complained-about out of 15 model years of the Mazda CX-9 with enough data (15 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Was driving my mazda cx-9 in afternoon traffic when the car in front of me applied their brakes to stop. I went to apply my brakes and the pedal was hard and nothing happened...the car would not stop. I then placed my other foot on the pedal in order to apply more pressure and still nothing. Heard a hissing noise and then realized this car was not going to stop. "scared the hell" out of me as I watched my car hit the car in front of me. Thank god I was not going fast or this could have been tragic.

Reported at 145,000 miles, September 2015 Crash

Hi there ... We got rear ended last year ... I have had no luck getting our mazda repaired for the last couple of months ... Mazda has not called me back for repair

October 2016 Crash

The tachometer of the car sticks in high revs (1500-2500),engine on, car in neutral, foot off the gas pedal, if the car is moving over 20-25MPH (either by free falling a hill or being pulled) the tachometer varies the RPM reading to match speed just as if the car would be in 'd' position. I think the ECU has a glitch of some sort that ignores the gas pedal and the shift position if the car is moving.

Reported at 24,500 miles, February 2010

SUV would go off in the middle of the road or highway when traveling a high speed. Took it to dealer, they say that they found oil & water mix in the engine due to water pump failure, multiple symptoms would occur as due to this condition. This issue is very series, first you get no indiction of the problem, not sure why the water pump failure causes water to enter the motor and mix with oil, it must be a mazda design problem, which they seem to know about and never issued a recall to get all the car fixed.

Reported at 137,000 miles, April 2016

There was first a whining sound from the transmission especially during coasting. It progressively got worse making a metallic clunking sound. Dealer says it is a bad transfer case (ptu) which is not covered by ssp92. Otherwise this repair would have been completed by mazda. Repair estimate is $1315.

Reported at 86,700 miles, October 2016

Other model years of the CX-9

Best and worst years for the Mazda CX-9