2016 Mazda CX-9 problems
Owners have filed 145 complaints with NHTSA about the 2016 Mazda CX-9. Engine is the most reported problem area, at 49% of complaints. Next are electrical system (10%) and brakes (8%).
At a glance
- Complaints
- 145 filed with NHTSA
- Most reported
- Engine 49% of complaints
- Crashes and fires
- 6 and 2
- Injuries and deaths
- 8 and 0
- Typical mileage
- 32,000 miles 46 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 14 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 46 complaints that include odometer readings, half describe a problem before roughly 32,000 miles. For engine specifically, the median reported mileage is about 50,000 miles (10 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 2 complaints mention a fire; 8 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 6th most-complained-about out of 15 model years of the Mazda CX-9 with enough data (57 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was t-boned on passenger side of my mazda cx9 air bags did not work on my mazda.other vehicle air bags did go off.I was traveling about 45 MPH when other car plowed into mine.
I bought the car saturday. Four days later, I filled the tank at 2:00 pm for the first time. I then drove about 30 miles. When I arrived home at 5:00pm, I parked in the garage. I noticed the odor of fuel as soon as I exited the car and checked to make sure I had secured the gas cap, which I had. Thirty minutes later, the entire downstairs of our house smelled like gasoline. The garage was consumed with fuel odor, and the fire potential caused us to return the car to the dealership immediately after that.
This incident happened on 31st july, when my wife was driving this car on highway 4 martinez, ca at around 5.00 pm with our daughter (2 years old) returning from daycare. She was driving at approx 60 mile/hr, when the car started giving audio visual warnings on multiple failures and the car started slowing down without responding to the gas pedal and engine propulsion reduced to 'zero'. My wife panicked and was luckily able to pull over on the curb side safely, even though traffic was very high.