2014 Mazda CX-9 problems
Owners have filed 73 complaints with NHTSA about the 2014 Mazda CX-9. Engine is the most reported problem area, at 27% of complaints. Next are brakes (12%) and drivetrain & axles (10%).
At a glance
- Complaints
- 73 filed with NHTSA
- Most reported
- Engine 27% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 53,000 miles 38 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 38 complaints that include odometer readings, half describe a problem before roughly 53,000 miles.
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 10th most-complained-about out of 15 model years of the Mazda CX-9 with enough data (38 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We were on a city road uphill and driving to a friends home. Our mazda cx-9 grand touring made a rattling noise, released a lot of white smoke, and lost acceleration. I immediately pulled the car on the shoulder and a by passer stopped his car on opposite shoulder and analyzed the situation and shouted move your family out and move from the car since its on fire underneath. We immediately moved out and by passer called 911. All the time while we waited and fire department arrived the car was dripping fire.
This is a mazda cx9 2014 AWD. I needed to stop quickly on a city street in moderate traffic at 3:00pm. I was traveling about 25 mpr north in the inside lane on a dry road. I pushed down on the brake pedal hard and the car did not slow down but, continued on until it impacted with the car in front. The air bag did not deploy and there were no physical injuries to drivers of either involved vehicles. The damage to my car is estimated to be over $2000.00 dollars.
Tl* the contact owns a 2014 mazda cx-9. The contact stated that the dual exhaust muffler, the bolts, the clips, and the assembly were covered with rust. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 800.
Noticed burning smell coming from underside of vehicle and oil-like substance on floor of garage after driving. Took to the dealer and was informed that the transfer case failed and was leaking fluid on exhaust system. Research indicates this is a known design issue in multiple year models of mazda vehicles and I feel due to the significant fire risk of oil/lubricant dripping onto the exhaust system, this should be subject to a recall.
First brakes started failing were soft had to pump them to stop in time as to not hit another vehicle. I took my car to my mechanic. He said we needed to replace the master cylinder. Did this now brakes make a whomp whomp sound and push back some. Was told to drive a few days and see if it gets better. Did this and hubby was driving they were soft again. Then I took car today it was fine until I got home to pick up kids to take them out left car running came in got my kids went back out to car.