2012 Mazda CX-9 problems
Owners have filed 263 complaints with NHTSA about the 2012 Mazda CX-9. Brakes is the most reported problem area, at 54% of complaints. Next are engine (10%) and air bags (9%).
At a glance
- Complaints
- 263 filed with NHTSA
- Most reported
- Brakes 54% of complaints
- Crashes and fires
- 14 and 0
- Injuries and deaths
- 10 and 0
- Typical mileage
- 55,000 miles 205 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 31 |
| 20k to 40k miles | 35 |
| 40k to 60k miles | 54 |
| 60k to 80k miles | 35 |
| 80k to 100k miles | 23 |
| 100k to 120k miles | 14 |
| 120k to 140k miles | 7 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 205 complaints that include odometer readings, half describe a problem before roughly 55,000 miles. For brakes specifically, the median reported mileage is about 57,000 miles (123 complaints with mileage).
Safety-related details: 14 complaints mention a crash; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 1st most-complained-about out of 15 model years of the Mazda CX-9 with enough data (185 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Takata recall" this is in relation to curtain airbags deploying without warning or impact to the vehicle. There was no accident involved. Traveling down the freeway and the curtain airbags deployed.
Tl* the contact owns a 2012 mazda cx-9. The contact stated that while driving over a speed bump at approximately 5 MPH both the front and rear driver side and passenger side curtain airbags had erroneously deployed with out any impact occurring to the vehicle. During the incident both the front and passenger side seat belts had also activated and deployed to secure the occupants.
Brakes felt hard/stiff and vehicle didn't stop as expected. Almost hit another car. Had to apply brakes multiple times to slow down.
Tl* the contact owns a 2012 mazda cx-9. While driving various speeds, the brake pedal was depressed and failed to engage correctly. The pedal felt stiff and there were no warning indicators illuminated in the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the brake booster was faulty and there was a leak in the master cylinder that needed replacement. The vehicle was repaired. The manufacturer was notified and opened a case. The VIN was invalid.