Vehicle Data Hub

2017 Mazda CX-9 problems

Owners have filed 78 complaints with NHTSA about the 2017 Mazda CX-9. Engine is the most reported problem area, at 55% of complaints. Next are fuel system (8%) and drivetrain & axles (5%).

At a glance

Complaints
78 filed with NHTSA
Most reported
Engine 55% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 55%
  • Fuel system 8%
  • Drivetrain & axles 5%
  • Suspension 5%
  • Electrical system 3%
  • Forward collision avoidance 3%
  • Steering 3%
  • Wheels 3%
  • Backover prevention 1%
  • Seats 1%

What the data shows

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 11th most-complained-about out of 15 model years of the Mazda CX-9 with enough data (26 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Hearing a knocking noise every time I hit an uneven pavement and bump on front suspensions. Also there is a knockick sound coming from back everytime I break or starts to accelerate from long stop.

October 2017

Every time I stop I hear a clunk sound from front suspension and also when I'm at a dead stop them I go I hear the clunk sound .I also here that noise in the rear suspension I'm worried cause I don't want something bad happen to my wife and my 8month old daughter and 9 yr old daughter while I'm deployed

Reported at 24,000 miles, August 2018

After driving for approximately 1 hr, warning message for frint camera and auto brake malfunction illuminated. Power was decreased quickly, not even enough tine to pull off the road. Vehicle was disabled in fast lane of 4 land highway. While waiting for tow truck, after about an hour the vehicle restarted, check engine light was illuminated but vehicle was operating normally. Called mazda dealer to cancel tow and advise I would drive to dealership.

Reported at 40,069 miles, January 2019

Body paint is very thin and is chipping. Wheels coating is peeling off and chipping. And the seat heaters are very hot, almost burning even on the lowest setting.

Reported at 64,000 miles, January 2020

Other model years of the CX-9

Best and worst years for the Mazda CX-9