2013 Mercedes-Benz Sprinter 2500 problems
NHTSA has received 34 complaints about the 2013 Mercedes-Benz Sprinter 2500, and 32% of them involve air bags. Next are engine (12%) and lighting (12%).
At a glance
- Complaints
- 34 filed with NHTSA
- Most reported
- Air bags 32% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 34,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 1 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 16 complaints that include odometer readings, half describe a problem before roughly 34,000 miles.
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 8th most-complained-about out of 9 model years of the Mercedes-Benz Sprinter 2500 with enough data (24 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I have replaced as of today 7/7/2015 -4 rims on my vehicle because they keep cracking/ splitting 1 even had pin holes. Not only is this dangerous to me and wife. But costly as well for the price and sitting 2 days waiting for rim. My entire life I have never of steel rims doing this.
Tl* the contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the recall notice for NHTSA campaign number: 16v077000 (air bags) was received in april of 2016. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2013 mercedes-benz sprinter 2500. The contact received a recall notification for NHTSA campaign number: 16v073000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure. The consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil.
Mercedes benz 2500 2013 v6 diesel. Yellow engine warning light and the ebt yellow warning light came on and another warning on the instrument cluster there are 5 more engine starts remaining and it will not start if driven more than 340 miles. Both the erg valve and the ebt tank and heater have been replaced. We were driving under an evacuation alert because of fire. Speed was 45-50 MPH. This incident has put us in a dangerous situation because we are dependent in the sprinter for evacuation.