2015 Mercedes-Benz Sprinter 2500 problems
NHTSA has received 29 complaints about the 2015 Mercedes-Benz Sprinter 2500, and 14% of them involve steering. Next are air bags (10%) and cruise control (10%).
At a glance
- Complaints
- 29 filed with NHTSA
- Most reported
- Steering 14% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 47,000 miles 14 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 14 complaints that include odometer readings, half describe a problem before roughly 47,000 miles.
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 9th most-complained-about out of 9 model years of the Mercedes-Benz Sprinter 2500 with enough data (15 complaints in that window). It is also covered by 14 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video…
Tl* the contact owns a 2015 mercedes benz sprinter 2500. The contact stated that the vehicle was included in NHTSA campaign number: 14v764000 (engine and engine cooling). The dealer stated that they were not equipped with the tools to perform the recall repairs. A second authorized dealer was contacted, who indicated that the part was not available and the contact was placed on a waiting list with no estimated timeframe as to when the repair would be performed.
The 2015 mercedes-benz sprinter cruise control shows no icon when activated. The cruise control, lever is located close to the turn single switch and has a similar design. Making it easy to activate by mistake. The design I believe is not a the problem. Benz has used this layout for years on all vehicles. The fact that the driver is not informed is a safety problem. I questioned mercedes about this and was told, the 2016 models have a icon that does show the system is on. Including showing set speed.
My air conditioning system went out at 90k it's a very common problem for this vehicle according to my mechanic. The AC compressor stopped working causing a $3000 bill then to make matters worse the new one broke down 1y later then then 2nd one broke after just 3 months of being isolated. Now the 3rd one is out and then warranty won't cover it because it was only for 2y .
I noticed a recall for the mb sprinter 2500 - year 2015-2020 with a leaking power steering clamp/hose.(20v-663) my van is not included in this recall despite being a 2015 mb sprinter 2500. I had this part replaced on my van two weeks ago. Please dig deeper into the vans as there are other vins that are being affected by this exact same issue that are not being included in the recall. I had to replace the drive belt too as the power steering fluid was leaking on that belt.