2012 Mercedes-Benz Sprinter 3500 problems
NHTSA has received 32 complaints about the 2012 Mercedes-Benz Sprinter 3500, and 16% of them involve cruise control. After that come stability control (16%) and air bags (12%).
At a glance
- Complaints
- 32 filed with NHTSA
- Most reported
- Cruise control 16% of complaints
- Crashes and fires
- 2 and 1
- Injuries and deaths
- 3 and 2
- Typical mileage
- 38,000 miles 19 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 19 complaints that report mileage, the typical (median) problem appeared at about 38,000 miles.
Safety-related details: 2 complaints mention a crash; 1 complaint mentions a fire; 3 injuries reported; 2 deaths reported. Its complaints are more severe on average than those of 94% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 8th most-complained-about out of 8 model years of the Mercedes-Benz Sprinter 3500 with enough data (7 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My son christopher john lee howard was is tragic accident in dallas on sept 11,2020 and died as a result severe injuries internal injuries that lead to major bleeding of the stomach and upper torso.
Mercedes unity class b motorhome. Consumer writes in regards to passenger seat malfunction and leg injury. *smd the consumer stated his wife sustained a serious leg cut when the passenger seat was moved all the way back, due to the side rails being exposed.
While driving on the highway in clear weather, abs/bas/esp warning lights turn on causing limited driving due to no ABS braking cruise control, or stability control. This has happened 5 times on various wheels of my sprinter 3500 from 2013-2019. The failure of these sensors causes a very unsafe condition. Besides the safety aspect, repair of these sensors are $500 each occurrence.
This is a second occurance of a problem reported under complaint no. 11094122. This time the vehicle was parked when the warning lights came on (cel, ABS, ESC and asc). Dealer diagnosed it as a 'malfunctionning RPM sensor'.