Vehicle Data Hub

2015 Mercedes-Benz Sprinter 3500 problems

NHTSA has received 63 complaints about the 2015 Mercedes-Benz Sprinter 3500, and 21% of them involve brakes. After that come cruise control (19%) and stability control (17%).

At a glance

Complaints
63 filed with NHTSA
Most reported
Brakes 21% of complaints
Crashes and fires
0 and 0
Injuries and deaths
3 and 0
Typical mileage
25,000 miles 53 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 21%
  • Cruise control 19%
  • Stability control 17%
  • Drivetrain & axles 6%
  • Air bags 5%
  • Electrical system 5%
  • Wheels 5%
  • Lighting 3%
  • Seat belts 3%
  • Body & structure 3%

When problems show up

Complaints by mileage, 2015 Mercedes-Benz Sprinter 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 25,000 miles. 0k to 20k miles: 24 complaints 20k to 40k miles: 20 complaints 40k to 60k miles: 9 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 25,000 miles
Based on 53 complaints that include mileage. 100% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles24
20k to 40k miles20
40k to 60k miles9
60k to 80k miles0
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 53 complaints that report mileage, the typical (median) problem appeared at about 24,000 miles. For brakes specifically, the median reported mileage is about 18,000 miles (12 complaints with mileage).

Safety-related details: 3 injuries reported. Its complaints are less severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 2nd most-complained-about out of 8 model years of the Mercedes-Benz Sprinter 3500 with enough data (56 complaints in that window). It is also covered by 15 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

This vehicle has had 4 separate wheel sped sensor failures. When each incident occurred, the vehicle will accelerate on its own and at the same time the ABS will not allow full braking pressure while underway. You will hear the ABS sound like it's sliding on a slippery surface in any condition. As the vehicle accelerates and braking pressure is greatly reduced, it is sometimes necessary to quickly shove the vehicle in neutral to keep from hitting anything ahead.

Reported at 10,000 miles, October 2020 Injury

While driving the rv on a highway refrigerator came completely out of cabinet and when I turned it fell out into the middle of rv aisle

Reported at 9,000 miles, July 2017

While driving, three warning lights illuminated advising I had lost my ABS and my cruise control failed. The vehicle soon went into limp mode. Both rear wheel ABS speed sensors failed and were replaced by a mercedes sprinter dealer. I soon discovered this is a very common failure. The vehicle only had 32000 miles on it when the problem occurred. The service agent said it was a very common problem on the sprinter rv vehicles.

Reported at 32,000 miles, February 2019

Other model years of the Sprinter 3500

Best and worst years for the Mercedes-Benz Sprinter 3500