2013 Mercedes-Benz Sprinter 3500 problems
NHTSA has received 62 complaints about the 2013 Mercedes-Benz Sprinter 3500, and 31% of them involve air bags. After that come cruise control (21%) and stability control (16%).
At a glance
- Complaints
- 62 filed with NHTSA
- Most reported
- Air bags 31% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 30,000 miles 38 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 21 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 6 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 38 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles.
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 5th most-complained-about out of 8 model years of the Mercedes-Benz Sprinter 3500 with enough data (35 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Valve stem location make pressure sensing and air fill near impossible on rear wheels. No tmps system which will result in higher incidence of low pressure and dangerous driving situation leading to accidents.
The valves on the inner rear duel wheels basically can not be checked through the very small holes in the wheel covers or even without the wheel covers. I had, upon delivery of the sprinter, the wheels removed to install metal valve extenders so I could regularly check tire pressures. This is a safety issue as extremely difficult to check tire pressures leads to no checking, under inflation and on road tire failure. The sprinter 3500 should come with factory installed accessible valve extenders.
Rear wheel speed sensor failure. I have had to replace a rear wheel speed sensor in each of the last 3 years. When the sensor fails the ABS system stops operating. Cruise control is disabled and traction control is disabled. Vehicle is still drivable, but safety systems are lost until repaired. Based on web searches this is a very common problem for this vehicle and model year. I have not had a dangerous incident when the sensor gave out though I have had to deal with some uncommanded braking.
The contact owns a 2013 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that when she opened the hood, she discovered that the vehicle was leaking power steering fluid. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure.