2019 Tesla Model X problems
NHTSA has received 176 complaints about the 2019 Tesla Model X, and 15% of them involve suspension. Next are forward collision avoidance (14%) and electrical system (12%).
At a glance
- Complaints
- 176 filed with NHTSA
- Most reported
- Suspension 15% of complaints
- Crashes and fires
- 27 and 4
- Injuries and deaths
- 11 and 0
- Typical mileage
- 14,000 miles 60 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 41 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 60 complaints that include odometer readings, half describe a problem before roughly 14,000 miles. For suspension specifically, the median reported mileage is about 10,000 miles (14 complaints with mileage).
Safety-related details: 27 complaints mention a crash; 4 complaints mention a fire; 11 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 7th most-complained-about out of 9 model years of the Tesla Model X with enough data (144 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Here is a tesla just arrived in the junkyard. [link removed] it has been in a major collision and it is a near certainty that occupants have been killed or seriously injured. The part of the car that has suffered the least damage is the back rh side and it can be seen that the complete wheel and suspension has been torn off. The wheel assembly has been placed in the frunk of the car. The torque link on the suspension is snapped along with all the other giblets.
While I was parking sudden unintended acceleration occurred vehicle jumped the curb and the vehicle smashed the building went thru the wall. There were twice prior incedents with no accident but freaking out whithin last 4 weeks.the vehicle was in motion in city street all three instances. All three incidents I was turning the corner or parking with less than 5 miles per hour.
While driving on the highway using the autopilot function the car would spontaneously swerve out of the lane when the lanes were merging. At other times it would slam on the breaks although there was no vehicle in front of me.
On 5/2/21, I purchased a used 2019 model x from an audi dealer in florida. I am a us citizen with a legal drivers license in the state of florida. On 5/2/21, I submitted an ownership transfer request via the tesla website, I included all the requested documents to verify ownership, including my fl drivers license, registration, picture of the odometer, and I even added some photos of the car itself. On 5/9/21, I was forcibly locked out of my vehicle by tesla motors while I was parked far away from my home.