2023 Tesla Model X problems
NHTSA has received 272 complaints about the 2023 Tesla Model X, and 17% of them involve steering. Next are forward collision avoidance (10%) and electrical system (8%).
At a glance
- Complaints
- 272 filed with NHTSA
- Most reported
- Steering 17% of complaints
- Crashes and fires
- 35 and 2
- Injuries and deaths
- 24 and 0
- Typical mileage
- 2,000 miles 17 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 14 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 17 complaints that include odometer readings, half describe a problem before roughly 2,000 miles.
Safety-related details: 35 complaints mention a crash; 2 complaints mention a fire; 24 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 3rd most-complained-about out of 9 model years of the Tesla Model X with enough data (272 complaints in that window). It is also covered by 17 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2023 Tesla Model X. The contact stated that while driving into her driveway, the vehicle unexpectedly accelerated, and conversely, with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle collided with the rear of another vehicle parked in the driveway, sending the other vehicle careening into the garage. The air bags did deploy. A police report was filed, and injuries were reported.
I was the passenger in this Tesla. When we turned the Tesla accelerated and the driver tried to brake but she screamed to me they weren’t working. The Tesla slammed into the back of my parked SUV and pushed my parked car and us through the garage and my car through the back brick wall. We were both at high risk of possibly dying in the car crash. We suffered injurys and still are suffering. There has been a recall on the model Tesla’s brakes I will attach a picture.
The contact owns a 2023 Tesla Model X. The contact stated that while driving 70 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of the highway. During the failure, there were no other vehicles or objects nearby. After shifting into park, the contact was able to restart the vehicle and continued driving. The cause of the failure was not yet determined. The local dealer was contacted.
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.