Vehicle Data Hub

2021 Tesla Model X problems

NHTSA has received 64 complaints about the 2021 Tesla Model X, and 20% of them involve steering. Next are electrical system (11%) and forward collision avoidance (11%).

At a glance

Complaints
64 filed with NHTSA
Most reported
Steering 20% of complaints
Crashes and fires
9 and 0
Injuries and deaths
6 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 20%
  • Electrical system 11%
  • Forward collision avoidance 11%
  • Lane departure 11%
  • Suspension 9%
  • Cruise control 6%
  • Drivetrain & axles 5%
  • Latches & locks 3%
  • Body & structure 3%
  • Wipers, windshield & visibility 3%

What the data shows

Safety-related details: 9 complaints mention a crash; 6 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 8th most-complained-about out of 9 model years of the Tesla Model X with enough data (64 complaints in that window). It is also covered by 24 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I purchased a tesla model x on 14 nov 2020 and had been driving just around 2 months. At around 11:10pm or so as we were cruising on the I-580, and were 2 exits north of the 680 highway, the entire instrument cluster in the car which included the large screen and the driver's instrument panel went completely dark. We were baffled as this was something we never encountered before.

Reported at 40 miles, January 2021 CrashInjury

We got a 2021 tesla x for just one month. But the computer has dead three times when I was driving in high way and have my two kids in the back seats. Two out of the three times I had to pull over my car to turn off the engine and turn it on again. One of the times the computer came back again by it self after being dead for couple of minutes. Luckily I did not use self drive mode those drives. Otherwise who knows what the consequences will be.

Reported at 800 miles, February 2021

The contact owns a 2021 Tesla Model X. The contact stated while driving approximately 45 MPH, the vehicle lost power steering functionality with the power steering assist warning light illuminated. The contact stated that the vehicle was difficult to steer while entering a parking lot. The contact stopped and restarted the vehicle before driving back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Reported at 8,000 miles, June 2022

Other model years of the Model X

Best and worst years for the Tesla Model X