2011 Chevrolet Silverado 2500 problems
The 2011 Chevrolet Silverado 2500 has 128 complaints on file with NHTSA. The largest share (31%) concerns air bags. Next are fuel system (9%) and engine (8%).
At a glance
- Complaints
- 128 filed with NHTSA
- Most reported
- Air bags 31% of complaints
- Crashes and fires
- 3 and 3
- Injuries and deaths
- 7 and 0
- Typical mileage
- 61,000 miles 76 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 21 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 12 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 76 complaints that include odometer readings, half describe a problem before roughly 60,000 miles.
Safety-related details: 3 complaints mention a crash; 3 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 16th most-complained-about out of 29 model years of the Chevrolet Silverado 2500 with enough data (62 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Takata recall: my family and I suffered a severe car accident and none of the air bags deployed. We hit going 70MPH into a flipped 18 wheeler on the highway.
2011 chevrolet silverado 2500hd. Consumer states severe electrical fire damage to the dash, windshield and all wiring components to the cab. *tgw the consumer stated when he went to take pictures for his insurance company, he noticed the truck started to spark under the dash. He closed the door and walked away. As he was walking away, he turned around and noticed smoke rolling out of the windows. The consumer called the fire department and they were able to put the fire out.
Battery needed to be jumped off. Jumped off battery and then decided to go and purchase a new one. We were driving down the highway at 60MPH, flames and smoke started coming up over hood. Pulled over, parked and jumped out and started throwing items out of vehicle. Called 911, but by the time they arrived, the truck was totally engulfed. It is a complete loss.
Tl* the contact owns a 2011 chevrolet silverado 2500 hd. The contact stated that the frame was rusted and corroded. The vehicle was taken to the dealer where it was confirmed that the frame was perforated due to rust and corrosion. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000 and the current mileage was 5,700.
Tl* the contact owns a 2011 chevrolet silverado 2500. The contact stated that while driving 65 MPH and towing a 36 feet long camper, the messages indicating a fuel system failure was displayed before the vehicle loss motive power and stalled. The vehicle was towed to the local dealer solomon chevrolet located at 4886 montgomery hwy, dothan, al 36303 who diagnosed that the fuel system was faulty and needed to be replaced.