2024 Chevrolet Silverado 2500 problems
The 2024 Chevrolet Silverado 2500 has 214 complaints on file with NHTSA. The largest share (27%) concerns electrical system. Next are brakes (18%) and drivetrain & axles (17%).
At a glance
- Complaints
- 214 filed with NHTSA
- Most reported
- Electrical system 27% of complaints
- Crashes and fires
- 3 and 2
- Injuries and deaths
- 3 and 0
- Typical mileage
- 14,000 miles 32 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 17 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 32 complaints that include odometer readings, half describe a problem before roughly 14,000 miles. For electrical system specifically, the median reported mileage is about 7,000 miles (11 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 89% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 1st most-complained-about out of 29 model years of the Chevrolet Silverado 2500 with enough data (214 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2024 Chevrolet Silverado HD Crew. The contact stated while driving at 45 MPH on a green traffic light, another vehicle was attempting to turn left while distracted by her phone. The contact veered to the left to avoid crashing with the other vehicle but was unsuccessful and landed 15 feet forward after the collision. No air bags were deployed, causing both the driver and passenger to be injured.
The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the two front and two side air bags deployed. The Police Department, Sheriff's Office, and the Fire Department were called, and the firemen used the jaws of life to extract the contact's husband from the vehicle.
Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have time to get many things out and keep imagining what a different day I’d be looking at if there were kids with me.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the recall repair failed to prevent the failure from occurring. The contact stated that while her husband was driving at an undisclosed speed and hauling a camper, the tailgate independently opened, fell, and bent the camper lift. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly.