2023 Chevrolet Silverado 2500 problems
The 2023 Chevrolet Silverado 2500 has 71 complaints on file with NHTSA. The largest share (24%) concerns drivetrain & axles. Next are electrical system (23%) and engine (11%).
At a glance
- Complaints
- 71 filed with NHTSA
- Most reported
- Drivetrain & axles 24% of complaints
- Crashes and fires
- 0 and 4
- Injuries and deaths
- 3 and 0
- Typical mileage
- 44,000 miles 10 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 1 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 10 complaints that include odometer readings, half describe a problem before roughly 44,000 miles.
Safety-related details: 4 complaints mention a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 15th most-complained-about out of 29 model years of the Chevrolet Silverado 2500 with enough data (71 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroyed. A second vehicle parked inside the garage was also destroyed along with the garage and west wing of the home. The cause of the fire was not yet determined. A fire report was taken at the scene.
1.the instrument panel emergency lights are not operating . The manufactor fail to do final inspection. The emergency harness was not install. The instrument lights were not operating. 2. The truck automatic steps lights don't come all the time. The passengers are unable see during darkness. They loss there footing and fell on the asphalt. The automatic steps are color black are to see during the night. The steps should be color fluorescent white. The vehicle mileage is only 1224 miles.
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step actuator due to water damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced.