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2018 Chevrolet Silverado 2500 problems

The 2018 Chevrolet Silverado 2500 has 73 complaints on file with NHTSA. The largest share (18%) concerns electrical system. Next are engine (18%) and fuel system (12%).

At a glance

Complaints
73 filed with NHTSA
Most reported
Electrical system 18% of complaints
Crashes and fires
2 and 4
Injuries and deaths
3 and 0
Typical mileage
20,000 miles 35 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 18%
  • Engine 18%
  • Fuel system 12%
  • Air bags 8%
  • Drivetrain & axles 8%
  • Lighting 5%
  • Seat belts 3%
  • Steering 3%
  • Suspension 3%
  • Tires 3%

When problems show up

Complaints by mileage, 2018 Chevrolet Silverado 2500 Complaints by odometer reading in 20,000-mile steps. The median is about 20,000 miles. 0k to 20k miles: 17 complaints 20k to 40k miles: 8 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 20,000 miles
Based on 35 complaints that include mileage. 86% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles17
20k to 40k miles8
40k to 60k miles5
60k to 80k miles1
80k to 100k miles1
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles2

What the data shows

Of the 35 complaints that include odometer readings, half describe a problem before roughly 20,000 miles.

Safety-related details: 2 complaints mention a crash; 4 complaints mention a fire; 3 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 22nd most-complained-about out of 29 model years of the Chevrolet Silverado 2500 with enough data (46 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed.

Reported at 44,000 miles, October 2022 CrashInjury

Diesel l5p 2017-current. When having the engine block heater plugged in, I have seen multiple trucks burn down from having a short somewhere. I have also seen the cord for the engine block heater rub against the wiring harness and rub the insulation off exposing the bare wire. I believe when this happens, an electrical arch jumps from the wire to ground a starting a fire. Please investigate engine block heater cord and it rubbing against sharp edges exposing bare wire.

Reported at 6,700 miles, January 2018 Fire

There is no passenger seat belt warning audio or visual. The dealer said that this vehicle doesn't have a sensor to tell if someone is in the seat or not. But they "assured" me that the passenger air bags still would work. Even though it has been shown that air bags by them selves are not as effective. I read that chevrolet offered to install an on off switch for the air bags, the wrong thing to do in my opinion. The seat belt warning system should be a requirement not an option.

Reported at 16,943 miles, March 2020

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure.

Reported at 65 miles, July 2020

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