2016 Chevrolet Silverado 2500 problems
The 2016 Chevrolet Silverado 2500 has 157 complaints on file with NHTSA. The largest share (31%) concerns steering. Next are drivetrain & axles (11%) and electrical system (11%).
At a glance
- Complaints
- 157 filed with NHTSA
- Most reported
- Steering 31% of complaints
- Crashes and fires
- 7 and 3
- Injuries and deaths
- 4 and 0
- Typical mileage
- 35,000 miles 93 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 28 |
| 20k to 40k miles | 22 |
| 40k to 60k miles | 20 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 93 complaints that include odometer readings, half describe a problem before roughly 35,000 miles. For steering specifically, the median reported mileage is about 30,000 miles (37 complaints with mileage).
Safety-related details: 7 complaints mention a crash; 3 complaints mention a fire; 4 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 12th most-complained-about out of 29 model years of the Chevrolet Silverado 2500 with enough data (99 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Started to apply brakes to stop for red light. All of the sudden brake pedal went to the floor which caused me not to be able to stop for the red signal. I ran thru the intersection striking another vechicle. That car was totaled and our truck had 7k in damage. Their were minor injuries to the gentleman I struck and I received two tears in my left rotator cuff which will require a surgical repair. Seatbelt did not engage nor did the air bags deploy. I assume the seatbelt didn't work due to the brake failure.
Lock system failure- child's finger caught in door. Vehicle was parked in my garage. We were preparing to go to school. Both front doors were open, my daughter was placing her backpack in front floorboard for school. While doing so, I reached in and started the truck. The locks automatically engaged. She pushed the frt passenger door to, but caught the fisrt joint of her thumb in the door jamb. The door remained in the half latched position.
While driving on a city street I smelled something burning I heard a sizzling sound and looked in the back and smoke was rolling from behind my passenger back seat. I realized it was coming from the wire connection for rear defroster. The smoke stopped after about 10 seconds so I continued down the road and after about 30 seconds a load boom occurred and the passenger rear section of my electric sliding window with defrost exploded. I took it to the dealer and they said it wasn't covered by warranty or recall.
Tl* the contact owns a 2016 chevrolet silverado 2500. The contact stated that the locking nut in the gear system was loose. The contact stated that the remedy should have consisted of more than just gluing; however, the failure did not recur. The manufacturer was not made aware of the failure. The contact also stated that the black fuse box underneath the hood short circuited. The contact took the vehicle to the same dealer and was informed that he was fortunate that the vehicle did not catch on fire.
Tl* the contact owns a 2016 chevrolet silverado 2500. While driving 45 MPH, the steering wheel had a lot of play and turned spontaneously. There were no warning indicators illuminated. The vehicle was repaired. The manufacturer was contacted and were of no help. The failure mileage was 42,000.