2002 Dodge Durango problems
NHTSA has received 556 complaints about the 2002 Dodge Durango, and 29% of them involve suspension. After that come brakes (12%) and engine (10%).
At a glance
- Complaints
- 556 filed with NHTSA
- Most reported
- Suspension 30% of complaints
- Crashes and fires
- 44 and 15
- Injuries and deaths
- 48 and 3
- Typical mileage
- 58,000 miles 393 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 60 |
| 20k to 40k miles | 85 |
| 40k to 60k miles | 54 |
| 60k to 80k miles | 43 |
| 80k to 100k miles | 36 |
| 100k to 120k miles | 39 |
| 120k to 140k miles | 33 |
| 140k to 160k miles | 16 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 14 |
| 200k+ miles | 10 |
What the data shows
Among the 393 complaints that report mileage, the typical (median) problem appeared at about 58,000 miles. For suspension specifically, the median reported mileage is about 44,000 miles (100 complaints with mileage).
Safety-related details: 44 complaints mention a crash; 15 complaints mention a fire; 48 injuries reported; 3 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 13th most-complained-about out of 25 model years of the Dodge Durango with enough data (344 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns 2002 dodge durango. The contact stated that after being in a crash at 80 MPH, the airbags did not deploy until after the vehicle rolled over. A police report was filed and the vehicle was destroyed. There was one injury and two fatalities as a result of the crash. The manufacturer was not made aware of the failure. The failure mileage was 140,000. The VIN was not available.
I had a 2002 dodge durango. I was driving it one day with my 2 young sons in it, and it caught on fire and nearly killed us all. It burned down to nothing. You can view pictures of it at w.bethelpark.com, go to the vol.fire dept photo gallery & look at pictures for aug. 4th 2003. Vehicle fire south hills village shopping mall, that is where I had to pull off the road. Dodge & chrysler did absolutley nothing for me.
We were driving approx. 70MPH on interstate 20 in georgia near greensboro exit. The tread separated from our left rear tire and sent us out of control on the interstate highway. This was at 5:30 p.m. On friday august 19, 2005 in busy traffic.we were headed across the median when my husband jerked the wheel to the right and we hit the guard rail on the right side of the highway. We bounced back into traffic and he swerved again to the right and we hit the guard rail again and came to a stop.
Electronic controls of safety equipment do not funtion properly. Turn signals,lights,cruise. Gauges,windows,radio,airbag etc.. All have malfuntioned since the car was picked up from the dealer. It is obvious that a electrical problem exists in the vehicle but doddge/chrysler is un willing to address the issue .this is an ongoing issue. I have numerous witnesses and have started video recording the problems.
Transmission will not stay engaged in park. Parking will not engage and the only way to keep vehicle from rolling is to apply the parking brake.