Vehicle Data Hub

2011 Dodge Durango problems

NHTSA has received 1,188 complaints about the 2011 Dodge Durango, and 44% of them involve electrical system. After that come engine (15%) and fuel system (11%).

At a glance

Complaints
1,188 filed with NHTSA
Most reported
Electrical system 44% of complaints
Crashes and fires
29 and 85
Injuries and deaths
14 and 0
Typical mileage
67,000 miles 902 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2011 Dodge Durango Complaints by odometer reading in 20,000-mile steps. The median is about 67,000 miles. 0k to 20k miles: 43 complaints 20k to 40k miles: 101 complaints 40k to 60k miles: 230 complaints 60k to 80k miles: 193 complaints 80k to 100k miles: 134 complaints 100k to 120k miles: 78 complaints 120k to 140k miles: 47 complaints 140k to 160k miles: 28 complaints 160k to 180k miles: 18 complaints 180k to 200k miles: 12 complaints 200k+ miles: 18 complaints 040k80k120k160k200k miles Typical: 67,000 miles
Based on 902 complaints that include mileage. 41% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles43
20k to 40k miles101
40k to 60k miles230
60k to 80k miles193
80k to 100k miles134
100k to 120k miles78
120k to 140k miles47
140k to 160k miles28
160k to 180k miles18
180k to 200k miles12
200k+ miles18

What the data shows

Among the 902 complaints that report mileage, the typical (median) problem appeared at about 67,000 miles. For electrical system specifically, the median reported mileage is about 69,000 miles (422 complaints with mileage).

Safety-related details: 29 complaints mention a crash; 85 complaints mention a fire; 14 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 25 model years of the Dodge Durango with enough data (739 complaints in that window). It is also covered by 8 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I had smelled something in my car for a while and could not figure out what it was. About 15 mins into my trip, my eyes started to burn and tear, and my nose felt like it was on fire. But I got it subsided. Another 15 mins later I looked over at my passenger side window and realized my car was smoking and it was coming from my sun visor. I had to wait to get to the shoulder of the road as I was in the I-pass lane and had to get past a cement wall before getting my car safely away from other traffic.

Reported at 84,500 miles, June 2015 FireInjury

Tl* the contact owned a 2011 dodge durango. While driving various speeds, the contact fell asleep and crashed into a barricade pole. The air bags failed to deploy. The contact sustained injuries to the head and the front passenger sustained knee injuries; however, medical attention was not required. A police report was filed. The vehicle was destroyed and towed to a towing lot. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. The VIN was not available.

Reported at 78,000 miles, February 2018 CrashInjury

Driver lost control of 2011 dodge durango, traveling approximately 35-45 MPH, and hit a tree head on. Vehicle purchased on 8/25/2011 new, and had approximately 5,000 miles on it at time of collision. Driver was wearing his seat belt. No air bags deployed. All emergency personnel, wrecker driver, body shop, and insurance claims adjuster indicated that there was no reason air bag should not have deployed, the crash definitely hit the sensors. Vehicle still being assessed, but is probably a total loss.

Reported at 5,000 miles, October 2011 CrashInjury

The frontend of my 2011 dodge durango shakes at 45 MPH and increases in strength with an increase in speed??why? This is not a one time / short time thing it has been doing it for a while. I need to know what to do to fix it!!

Reported at 8,000 miles, November 2011

Having problems with push start button and remote start with keyfob.....at times car cranks but it doesn't turn on. Have to try many times before it turns on.

Reported at 18,900 miles, November 2013

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