Vehicle Data Hub

2019 Dodge Durango problems

NHTSA has received 212 complaints about the 2019 Dodge Durango, and 21% of them involve lighting. After that come electrical system (18%) and engine (13%).

At a glance

Complaints
212 filed with NHTSA
Most reported
Lighting 21% of complaints
Crashes and fires
7 and 5
Injuries and deaths
8 and 0
Typical mileage
24,000 miles 68 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2019 Dodge Durango Complaints by odometer reading in 20,000-mile steps. The median is about 24,000 miles. 0k to 20k miles: 28 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 10 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 24,000 miles
Based on 68 complaints that include mileage. 68% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles28
20k to 40k miles11
40k to 60k miles7
60k to 80k miles10
80k to 100k miles3
100k to 120k miles2
120k to 140k miles4
140k to 160k miles2
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Among the 68 complaints that report mileage, the typical (median) problem appeared at about 24,000 miles.

Safety-related details: 7 complaints mention a crash; 5 complaints mention a fire; 8 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 19th most-complained-about out of 25 model years of the Dodge Durango with enough data (162 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Purchased the car brand new had 500 miles on when it was involved in passenger front collision and the airbags never deployed.he car was traveling around 40 MPH when a vehicle pulled out in front of it causing a total loss . We contacted dodge and they sent a inspector out to recover the 'black box' we were never contacted with what the findings were or the reason the air bags never deployed.

Reported at 582 miles, October 2019 CrashInjury

I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can do here please? Wasn’t my fault another car moved on the red light during intersection and mine was green and hit my car .

January 2024 CrashInjury

Vehicle was hit broadside in the left front wheel area, driving at approximately 30 MPH, the other vehicle was turning left across two lanes. The airbags did not deploy resulting in neck and shoulder injuries. The suspension was severly damaged along with significant body damage

Reported at 11,500 miles, December 2019 CrashInjury

I arrived home and parked my car under my carport at 8:30 p.m. At 12:20 a.m. I heard loud popping noises and smelled smoke. I went outside to see my 2019 dodge durango with 9,012 miles on fire. The hood of the truck was fully engulfed with fire. This fire caught onto the house and my neighbor's home.

Reported at 9,012 miles, January 2020 Fire

Headlights would come on when the headlight switch is in the off position while in park and while in motion, and stay on; during night time driving headlights would intermittently go off in the on position while in motion. Several attempts by dealer repair personnel to find a remedy were unsuccessful. It was later discovered that the aftermarket remote start installed by a third party was wired incorrectly. The dealer installed a factory remote start and the issue appears to be resolved.

Reported at 1,000 miles, June 2019

Other model years of the Durango

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