2014 Dodge Durango problems
NHTSA has received 1,032 complaints about the 2014 Dodge Durango, and 25% of them involve lighting. After that come seats (16%) and electrical system (14%).
At a glance
- Complaints
- 1,032 filed with NHTSA
- Most reported
- Lighting 25% of complaints
- Crashes and fires
- 30 and 14
- Injuries and deaths
- 72 and 0
- Typical mileage
- 63,000 miles 707 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 91 |
| 20k to 40k miles | 96 |
| 40k to 60k miles | 128 |
| 60k to 80k miles | 185 |
| 80k to 100k miles | 91 |
| 100k to 120k miles | 50 |
| 120k to 140k miles | 45 |
| 140k to 160k miles | 11 |
| 160k to 180k miles | 6 |
| 180k to 200k miles | 2 |
| 200k+ miles | 2 |
What the data shows
Among the 707 complaints that report mileage, the typical (median) problem appeared at about 63,000 miles. For lighting specifically, the median reported mileage is about 60,000 miles (187 complaints with mileage).
Safety-related details: 30 complaints mention a crash; 14 complaints mention a fire; 72 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 6th most-complained-about out of 25 model years of the Dodge Durango with enough data (633 complaints in that window). It is also covered by 11 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2014 dodge durango. While driving 45 MPH, the engine misfired and the vehicle stalled without warning. The contact lost control of the vehicle and crashed into a tree. As a result, smoke started to emit from the dashboard. Shortly afterwards, the vehicle burst into flames. A police report was filed and all five passengers sustained unknown injuries that required medical assistance. The vehicle was towed to a salvage yard, but it was not inspected.
Family of 5 traveled back from out of state. Pushed and drove straight through the last 3 hours. When got home and got out of vehicle everyone immediately started feeling ill. 2 kids passed out and we called 911. Fire department detected a carbon monoxide leak in the vehicle. All 5 family members were poisoned and taken by Ambulance to the nearest hospital. ER doctors told us we were lucky to be alive. There were no warning lamps or messages.
Tl* the contact owns a 2014 dodge durango. While driving at an unknown speed, the contact's daughter crashed the vehicle into a tree. The air bags failed to deploy. The contact's daughter sustained neck and head injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 24,351.
Driver side front headrest deployed un-commanded. Plastic bracket holding pin failed. Vehicle was parked overnight in driveway and shut down. No impacts occurred. Appears to be material failure of the plastic bracket holding the retaining pin.
The racetrack tail light is not airtight so water gets inside the lamp. This caused an electrical short on the LED boards and smoke filled my car. I contacted dodge and they said there was nothing they could do for me. My insurance accepted it as a claim and I had the lamp replaced. The old lamp was intermittently lit before going completely out.