2009 Dodge Journey problems
The 2009 Dodge Journey has 2,091 complaints on file with NHTSA. The largest share (37%) concerns electrical system. Next are brakes (16%) and air bags (13%).
At a glance
- Complaints
- 2,091 filed with NHTSA
- Most reported
- Electrical system 37% of complaints
- Crashes and fires
- 71 and 53
- Injuries and deaths
- 50 and 3
- Typical mileage
- 65,000 miles 1,406 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 236 |
| 20k to 40k miles | 245 |
| 40k to 60k miles | 169 |
| 60k to 80k miles | 166 |
| 80k to 100k miles | 212 |
| 100k to 120k miles | 134 |
| 120k to 140k miles | 104 |
| 140k to 160k miles | 57 |
| 160k to 180k miles | 50 |
| 180k to 200k miles | 20 |
| 200k+ miles | 13 |
What the data shows
Of the 1,406 complaints that include odometer readings, half describe a problem before roughly 65,000 miles. For electrical system specifically, the median reported mileage is about 80,000 miles (460 complaints with mileage).
Safety-related details: 71 complaints mention a crash; 53 complaints mention a fire; 50 injuries reported; 3 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 1st most-complained-about out of 12 model years of the Dodge Journey with enough data (1,134 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
Tl* the contact owned a 2009 dodge journey. While driving approximately 55 MPH, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle could not shift out of park and the engine failed to start occasionally. The contact had to place the vehicle into neutral or make multiple attempts to restart the engine. In addition, the eps and ABS warning indicators illuminated. The contact had to turn off and restart the vehicle to turn off the indicators and get the vehicle to operate normally. The vehicle was repaired, but the failures recurred.