2012 Dodge Journey problems
The 2012 Dodge Journey has 623 complaints on file with NHTSA. The largest share (19%) concerns electrical system. Next are brakes (17%) and engine (17%).
At a glance
- Complaints
- 623 filed with NHTSA
- Most reported
- Electrical system 19% of complaints
- Crashes and fires
- 34 and 17
- Injuries and deaths
- 40 and 0
- Typical mileage
- 85,000 miles 442 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 65 |
| 20k to 40k miles | 50 |
| 40k to 60k miles | 48 |
| 60k to 80k miles | 40 |
| 80k to 100k miles | 83 |
| 100k to 120k miles | 62 |
| 120k to 140k miles | 43 |
| 140k to 160k miles | 32 |
| 160k to 180k miles | 8 |
| 180k to 200k miles | 3 |
| 200k+ miles | 8 |
What the data shows
Of the 442 complaints that include odometer readings, half describe a problem before roughly 85,000 miles. For electrical system specifically, the median reported mileage is about 85,000 miles (80 complaints with mileage).
Safety-related details: 34 complaints mention a crash; 17 complaints mention a fire; 40 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 6th most-complained-about out of 12 model years of the Dodge Journey with enough data (311 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My electrical system totally failed on my 2012 dodge journey, I have had over 20 fires under hood of this dodge journey I have taken the car over and over to the dealership over a 4 year period they say the dodge told them not to repair the car, so on 2/28/2018 the 2012 dodge journey was totaled by fire, the total car blow up under the car when the electrical system failed the converter fill with gas me and my family nearly died that day to this present day there has been nothing done about these problems before…
Tl* the contact owns a 2012 dodge journey. The contact stated that while driving 45 MPH, he crashed into a vehicle exiting an alleyway. The air bags did not deploy and three passengers were injured. The vehicle was towed to the dealer and was not repaired. The air bag failure had not been inspected. The failure and current mileages were 2,000. The VIN was unavailable.
Engine light multiple times- emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said.
I have had trouble with heat every winter for the past four years. I have paid thousands of dollars on this every winter and will work for that season only.
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R).