2011 Dodge Journey problems
The 2011 Dodge Journey has 253 complaints on file with NHTSA. The largest share (22%) concerns brakes. Next are electrical system (17%) and engine (13%).
At a glance
- Complaints
- 253 filed with NHTSA
- Most reported
- Brakes 22% of complaints
- Crashes and fires
- 11 and 6
- Injuries and deaths
- 21 and 0
- Typical mileage
- 67,000 miles 204 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 52 |
| 20k to 40k miles | 16 |
| 40k to 60k miles | 19 |
| 60k to 80k miles | 35 |
| 80k to 100k miles | 28 |
| 100k to 120k miles | 21 |
| 120k to 140k miles | 19 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 4 |
What the data shows
Of the 204 complaints that include odometer readings, half describe a problem before roughly 67,000 miles. For brakes specifically, the median reported mileage is about 21,000 miles (49 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 6 complaints mention a fire; 21 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 10th most-complained-about out of 12 model years of the Dodge Journey with enough data (146 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My spouse was driving on I-20 e between mile marker 51 and 52 in sc on 25 july 2014 around 0645 hours and got into a wreck. Prior to the wreck she felt the steering wheel jerk and then she went from the right lane into the guard wires on the left lane then immediately was jolted to the right median. The force of the impact ripped most of the front of the vehicle apart. She was wearing her seatbelt and received seatbelt burns and no airbag deployment.
Tl* the contact owns a 2011 dodge journey. While making a left turn, the contact's vehicle was rear ended by another vehicle. The air bags failed to deploy. A police report was filed. The contact's hip was injured and medical attention was received. The vehicle was towed to an independent mechanic and repaired. The failure mileage was unknown.
The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported.
I was getting noise from the brakes and a slight vibration at highway speeds, 50 MPH or higher. Per dealer diagnosis front and rear rotors needed to be turned, but the brake pads are fine, they turned the rotors. About april or may I began to feel the slight vibration again when driving at speeds above 50 MPH. I forgot to tell the dealership in april when I had my oil changed. I waited until the next oil change but by this time I had 13,000+ miles on it.
My cars battery light keeps coming on and then it starts going over the 4000 RPM point and not going more than 20MPH and then dies...I've replaced alternator and battery both 4 times in 4 months and it keeps happening.