2014 Dodge Journey problems
The 2014 Dodge Journey has 654 complaints on file with NHTSA. The largest share (16%) concerns electrical system. Next are engine (16%) and brakes (14%).
At a glance
- Complaints
- 654 filed with NHTSA
- Most reported
- Electrical system 16% of complaints
- Crashes and fires
- 50 and 16
- Injuries and deaths
- 78 and 0
- Typical mileage
- 54,000 miles 417 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 104 |
| 20k to 40k miles | 68 |
| 40k to 60k miles | 62 |
| 60k to 80k miles | 63 |
| 80k to 100k miles | 37 |
| 100k to 120k miles | 35 |
| 120k to 140k miles | 17 |
| 140k to 160k miles | 14 |
| 160k to 180k miles | 7 |
| 180k to 200k miles | 5 |
| 200k+ miles | 5 |
What the data shows
Of the 417 complaints that include odometer readings, half describe a problem before roughly 54,000 miles. For electrical system specifically, the median reported mileage is about 47,000 miles (71 complaints with mileage).
Safety-related details: 50 complaints mention a crash; 16 complaints mention a fire; 78 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 12 model years of the Dodge Journey with enough data (441 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2014 dodge journey. While driving approximately 85 MPH, the steering wheel seized and the contact lost control of the vehicle. As a result, the vehicle rolled over four times and crashed into a pole. The air bags failed to deploy. The driver and front seat passenger sustained injuries that required medical attention. The rear passengers were ejected from the rear window and required medical attention. A police report was filed. The vehicle was destroyed.
Tl* the contact owned a 2014 dodge journey. The contact stated that the dealer repaired the vehicle per NHTSA campaign number: 15v675000 (electronic stability control and service brakes, hydraulic). After the repair, there was a loss of vehicle stability and no traction while driving on the highway during inclement weather. The contact felt as if the recall remedy failed to provide a solution, which resulted in a crash.
Tl* the contact owns a 2014 dodge journey. The contact stated that there was a burning odor coming from the engine compartment. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
Tl* the contact owns a 2014 dodge journey. While being operated at a low speed, the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was towed to arrigo dodge chrysler jeep ram west palm beach (6500 okeechobee blvd, west palm beach, fl), but the cause of the failure was not determined. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 45,000.