2017 Dodge Journey problems
The 2017 Dodge Journey has 324 complaints on file with NHTSA. The largest share (18%) concerns electrical system. Next are engine (14%) and drivetrain & axles (10%).
At a glance
- Complaints
- 324 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 16 and 8
- Injuries and deaths
- 16 and 0
- Typical mileage
- 35,000 miles 160 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 36 |
| 20k to 40k miles | 51 |
| 40k to 60k miles | 25 |
| 60k to 80k miles | 19 |
| 80k to 100k miles | 12 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 160 complaints that include odometer readings, half describe a problem before roughly 35,000 miles. For electrical system specifically, the median reported mileage is about 36,000 miles (24 complaints with mileage).
Safety-related details: 16 complaints mention a crash; 8 complaints mention a fire; 16 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 9th most-complained-about out of 12 model years of the Dodge Journey with enough data (215 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
As my husband was driving for work for the census, the engine light and the message notification envelope both appeared on the dash screen they flashed on once flashed off and flames blew out from both front wheels wells. The car immediately went up in flames and my husband was lucky to get out of there alive. Consumer stated vehicle has not been repaired. The consumer provided photos.
Tl* the contact owns a 2017 dodge journey. The contact stated that while driving approximately 35 MPH the vehicle was t-boned by a second vehicle. During the incident the vehicle rolled over 3 times and the front end and sides were severely damaged but no side curtain or front airbags deployed. During the crash the driver sustained a injured chest and hearing lost, the front passenger sustained neck, back, head and right shoulder injuries. A police report was taken at the scene.
Tl* the contact owned a 2017 dodge journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy. Approximately ten minutes after the crash, flames were present under the rear of the vehicle. The cause of the failure was not determined. The vehicle was destroyed and towed. There were no injuries and a police report was filed.
After reclining the seat, the passenger's side headrest deployed. At the time the vehicle was stationary in a parking lot. Not sure why that happened. Don't know what to do about this, take it to the dealer or what. Is there a recall on the headrests?
The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger’s side hood. The contact stated that she did not notice any warning lights being illuminated.