2016 Dodge Journey problems
The 2016 Dodge Journey has 620 complaints on file with NHTSA. The largest share (20%) concerns engine. Next are drivetrain & axles (14%) and electrical system (14%).
At a glance
- Complaints
- 620 filed with NHTSA
- Most reported
- Engine 20% of complaints
- Crashes and fires
- 34 and 8
- Injuries and deaths
- 23 and 0
- Typical mileage
- 56,000 miles 381 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 71 |
| 20k to 40k miles | 73 |
| 40k to 60k miles | 59 |
| 60k to 80k miles | 83 |
| 80k to 100k miles | 38 |
| 100k to 120k miles | 30 |
| 120k to 140k miles | 19 |
| 140k to 160k miles | 5 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 2 |
What the data shows
Of the 381 complaints that include odometer readings, half describe a problem before roughly 56,000 miles. For engine specifically, the median reported mileage is about 65,000 miles (89 complaints with mileage).
Safety-related details: 34 complaints mention a crash; 8 complaints mention a fire; 23 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 5th most-complained-about out of 12 model years of the Dodge Journey with enough data (429 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The vehicle was in an accident on november 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase. The braking was not accurate. The car would lose steering functionality along with braking capacity and has become hazardous while driving. On november, 26th, 2015, an accident occurred due to the malfunction of this vehicle. At this time, the parts to replace the malfunctioned parts were not available. I have received 2 recall notices for my brand new truck.
Vehicle while drive fine for many miles usually after driving on the highway but when I need to make a turn it becomes difficult for the vehicle to accelerate and will suddenly jerk forward or pop. My car was recently serviced due to the drive shaft cracking in an abnormal way according to mechanics which costed $4200 I expected the issue to be solved after the repair but it seems to have gotten worse there was a humming sound now while turning I'm afraid the problem may be manufacturer related since it's…
Tl* the contact owns a 2016 dodge journey. While driving at unknown speeds, the accelerator pedal was applied, but the vehicle failed to move. The vehicle was taken twice to the local dealer (fury motors, 1000 concord st south, saint paul, mn 55075) where it was diagnosed each time that the differential axle needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and opened case number: 33323599. No further assistance was provided.