2002 Ford Explorer latches & locks problems
50 complaints about latches & locks have been filed for the 2002 Ford Explorer, which is 1% of all its NHTSA complaints.
At a glance
- Complaints
- 50 1% of this year's complaints
- Typical mileage
- 71,000 miles 36 complaints with mileage
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
Source: NHTSA owner complaints
When latches & locks problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 36 latches & locks complaints that report mileage, the median is about 70,000 miles, and 39% were reported before 60,000 miles.
These complaints mention 2 crashes, 2 injuries.
What owners wrote
Ford replaced the liftgate glass hinge on this explorer per your recall notice on sept. 1, 2005. On january 13, as I closed the liftgate (gently, not slamming it) it exploded into shards of glass that went all over the garage and cut my face. Glass flew in front of the car. I had only closed the liftgate approximately 2 inches from its full open position when this occurred. There was nothing to impede the closure, and the liftgate did not strike anything on its way down.
Severe cracks in back window housing. Crack is so severe, consideration of window falling out is possible. Information panel registers door ajar which consequently flashes internal lights, re-locks doors, sets warning bells to go off. Often, door ajar does not register, but electric locks lock re-lock and lock many times with warning bells going off, interior lights flickering,many times in one instance. All activities happen intermittently, without cause or reason causing severe distraction to driver.
Other problems reported for the 2002 Ford Explorer
- Transmission 982 complaints
- Drivetrain & axles 614 complaints
- Body & structure 490 complaints
- Suspension 461 complaints
- Engine 207 complaints
- Air bags 164 complaints
- Steering 158 complaints
- Cruise control 157 complaints