2011 Ford Fusion Hybrid problems
Owners have filed 166 complaints with NHTSA about the 2011 Ford Fusion Hybrid. Steering is the most reported problem area, at 26% of complaints. After that come air bags (20%) and brakes (14%).
At a glance
- Complaints
- 166 filed with NHTSA
- Most reported
- Steering 26% of complaints
- Crashes and fires
- 7 and 0
- Injuries and deaths
- 4 and 6
- Typical mileage
- 73,000 miles 129 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 20 |
| 60k to 80k miles | 36 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 15 |
| 120k to 140k miles | 9 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 129 complaints that report mileage, the typical (median) problem appeared at about 73,000 miles. For steering specifically, the median reported mileage is about 80,000 miles (42 complaints with mileage).
Safety-related details: 7 complaints mention a crash; 4 injuries reported; 6 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 10 model years of the Ford Fusion Hybrid with enough data (76 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I am contacting you regarding a fatal car accident that my sister was just killed in on 8/29/17. She drove a 2011 ford fusion hybrid. My mother did not know about the issues many people have with these model cars. She would have never bought the car if she did. My sister was driving home from work when witnesses said that for reasons unknown to them out of no where my sisters car veered to the right onto an overpass embankment on I-580 at the 132 over pass crossing just west of vernalis, ca.
When decelerating, my car sometimes "jerks", accompanied by multiple warning lights and--dangerously--a total loss of engine power. The car goes dead, in the middle of the road, and has to be restarted by removing the key and reinserting it. This could cause a collision both from behind (by someone who doesn't realize that the car has just "died"--especially at night), as well as the "jerk" potentially causing me to collide with someone in front.
Was driving on the highway about 65-70 MPH e-break light came on and car turned off traction control try breaking break pads where very soft and had the felling like you could not stop very scary ford should recall those cars and fix it very dangerous or deadly