2017 Ford Fusion Hybrid problems
Owners have filed 99 complaints with NHTSA about the 2017 Ford Fusion Hybrid. Drivetrain & axles is the most reported problem area, at 17% of complaints. After that come electrical system (13%) and steering (13%).
At a glance
- Complaints
- 99 filed with NHTSA
- Most reported
- Drivetrain & axles 17% of complaints
- Crashes and fires
- 13 and 1
- Injuries and deaths
- 14 and 0
- Typical mileage
- 42,000 miles 56 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 15 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Among the 56 complaints that report mileage, the typical (median) problem appeared at about 42,000 miles. For drivetrain & axles specifically, the median reported mileage is about 79,000 miles (13 complaints with mileage).
Safety-related details: 13 complaints mention a crash; 1 complaint mentions a fire; 14 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 6th most-complained-about out of 10 model years of the Ford Fusion Hybrid with enough data (66 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.
When I had to brake, the car did not respond to the brake even though I had pressed hard on the brake. The result was that I hit a car in front of me. Since it was not high speed traffic, my injury was trauma to my foot. The concern was that there was plenty of time to stop, not an 'emergency' stop. I was on a surface street where speed was 35-40 miles per hour. All air bags were deployed. The car was towed and declared a total loss by my insurance company. As a result, unable to do any other investigation.
Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this . And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz
The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making left or right turns, the contact noticed a lot of play in the steering wheel. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the bolt inside the steering wheel to be tightened. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V167000 (Steering) however, the VIN was not included.