2013 Ford Fusion Hybrid problems
Owners have filed 175 complaints with NHTSA about the 2013 Ford Fusion Hybrid. Drivetrain & axles is the most reported problem area, at 17% of complaints. After that come electrical system (11%) and steering (11%).
At a glance
- Complaints
- 175 filed with NHTSA
- Most reported
- Drivetrain & axles 17% of complaints
- Crashes and fires
- 1 and 7
- Injuries and deaths
- 1 and 0
- Typical mileage
- 48,000 miles 141 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 30 |
| 20k to 40k miles | 26 |
| 40k to 60k miles | 25 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 15 |
| 100k to 120k miles | 10 |
| 120k to 140k miles | 14 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 141 complaints that report mileage, the typical (median) problem appeared at about 48,000 miles. For drivetrain & axles specifically, the median reported mileage is about 109,000 miles (28 complaints with mileage).
Safety-related details: 1 complaint mentions a crash; 7 complaints mention a fire; 1 injury reported. Its complaints are less severe on average than those of 80% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 2nd most-complained-about out of 10 model years of the Ford Fusion Hybrid with enough data (132 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While driving down the highway at 45 MPH the cars beside us began honking and flashing lights at us. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off the car and exited to the median. We called 911 and luckily, there was an accident going the other direction with fire and police arriving at that accident.
Failure of steering mechanism - electrical. Notice popped up while driving and with no apparent issues. Then after stopping and restarting the car would not turn rt or lt. Dealer says this is not covered by recall in 2015 which also includes this yr model.
My 2013 ford fusion hybrid steering wheel was loose and felt like it was about to come off while driving. The steering wheel would wobble side to side and was not secure. This happened while driving on the expressway. I took my vehicle to a ford dealer in west palm beach, florida. I learned that ford had recently issued a recall (ford ref # 18s08) for 2014-2018 ford fusion loose steering wheels. My 2013 fusion has exactly the same problem.