2018 Ford Fusion Hybrid problems
Owners have filed 81 complaints with NHTSA about the 2018 Ford Fusion Hybrid. Drivetrain & axles is the most reported problem area, at 12% of complaints. After that come electrical system (12%) and brakes (11%).
At a glance
- Complaints
- 81 filed with NHTSA
- Most reported
- Drivetrain & axles 12% of complaints
- Crashes and fires
- 13 and 3
- Injuries and deaths
- 7 and 1
- Typical mileage
- 66,000 miles 34 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Among the 34 complaints that report mileage, the typical (median) problem appeared at about 66,000 miles.
Safety-related details: 13 complaints mention a crash; 3 complaints mention a fire; 7 injuries reported; 1 death reported. Its complaints are more severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 7th most-complained-about out of 10 model years of the Ford Fusion Hybrid with enough data (55 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2018 ford fusion hybrid. Consumer writes in regards to safety issue with vehicle. The consumer stated the owner of the vehicle was found deceased, wedged between the driver's side door and the door post in the driveway of a mobile home. The engine was running and the vehicle was in gear. It appeared the vehicle rolled up against the steps of the mobile home. The vehicle was inspected, but there were no discrepancies found.
The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs
On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire.
While driving, the car's dashboard indicates a powertrain fault (via amber wrench symbol). Car seems to go into a limp home mode that has symptoms of grabby brakes and lower fuel economy. Car has also stalled out while driving, losing all power, and requires the operator to fully stop, shift the car into park, turn off the car, turn the car back on, and then shift back into drive before the operator can continue driving.
The contact's mother owns a 2018 Ford Fusion Hybrid. The contact stated while his mother was pulling into a parking space, the vehicle abruptly stopped independently. The driver noticed that the vehicle had shifted to park(P) independently, and the gear shifter was stuck in park(P). An unknown warning light was illuminated. The driver turned off and restarted the vehicle; however, the gear shifter remained stuck in park(P). An independent mechanic arrived on the scene but was unable to correct the failure.