Vehicle Data Hub

2014 Ford Fusion Hybrid problems

Owners have filed 89 complaints with NHTSA about the 2014 Ford Fusion Hybrid. Steering is the most reported problem area, at 16% of complaints. After that come drivetrain & axles (13%) and brakes (12%).

At a glance

Complaints
89 filed with NHTSA
Most reported
Steering 16% of complaints
Crashes and fires
5 and 0
Injuries and deaths
0 and 0
Typical mileage
36,000 miles 71 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 16%
  • Drivetrain & axles 13%
  • Brakes 12%
  • Electrical system 11%
  • Engine 9%
  • Seat belts 4%
  • Body & structure 4%
  • Air bags 3%
  • Fuel system 3%
  • Wipers, windshield & visibility 3%

When problems show up

Complaints by mileage, 2014 Ford Fusion Hybrid Complaints by odometer reading in 20,000-mile steps. The median is about 36,000 miles. 0k to 20k miles: 28 complaints 20k to 40k miles: 12 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 36,000 miles
Based on 71 complaints that include mileage. 68% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles28
20k to 40k miles12
40k to 60k miles8
60k to 80k miles5
80k to 100k miles8
100k to 120k miles4
120k to 140k miles4
140k to 160k miles2
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 71 complaints that report mileage, the typical (median) problem appeared at about 36,000 miles. For steering specifically, the median reported mileage is about 50,000 miles (11 complaints with mileage).

Safety-related details: 5 complaints mention a crash. Its complaints are less severe on average than those of 87% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 10 model years of the Ford Fusion Hybrid with enough data (79 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Driving to work when all of a sudden it became incredibly difficult to steer and control car. I was veering at first to the left then to the right. I tried not to hit the person on my right and slammed on the brakes, which caused me to fishtail and hit the guy anyway. My rear driver's side tire was completely gone-only a rim remained.

Reported at 860 miles, August 2014 Crash

Vehicle breaks stopped working and went straight to the floor. Also loss of steering. Since both the brakes and steering are electronic I believe there was a electronic failer in the car.

Reported at 33,000 miles, July 2015 Crash

While coming to a stop at a stop light the regenerative brakes suddenly let up and the car was not stopping correctly. I applied full force to the brakes and the car did slow but not before hitting the car in front of me. The vehicle collision warning did not come on because I was already breaking.

Reported at 66,000 miles, February 2017 Crash

Driver side rear bliss sensor will either indicate a vehicle is present when nothing is there or fail to indicate a vehicle is in the blind spot when present. Due to this failure, it creates a safety hazard due to driver not seeing the car and the bliss light is not on even though a car is there. Problem started around november of 2015 and I showed dealer videos of problem and dealer said no error codes so cannot fix.

Reported at 14,000 miles, November 2015

Other model years of the Fusion Hybrid

Best and worst years for the Ford Fusion Hybrid