2014 Mercedes-Benz CLA250 problems
The 2014 Mercedes-Benz CLA250 has 282 complaints on file with NHTSA. The largest share (24%) concerns engine. After that come electrical system (16%) and cruise control (13%).
At a glance
- Complaints
- 282 filed with NHTSA
- Most reported
- Engine 24% of complaints
- Crashes and fires
- 10 and 6
- Injuries and deaths
- 13 and 0
- Typical mileage
- 15,000 miles 218 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 123 |
| 20k to 40k miles | 40 |
| 40k to 60k miles | 24 |
| 60k to 80k miles | 16 |
| 80k to 100k miles | 12 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 218 complaints that report mileage, the typical (median) problem appeared at about 15,000 miles. For engine specifically, the median reported mileage is about 14,000 miles (55 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 6 complaints mention a fire; 13 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 1st most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (199 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Purchased a mercedes cla 250c, and have had it became inoperative while driving on the beltway in washington d.c. Traffic, and more recently on the I-5 in san diego on 1/21/2017 during rain at speeds of 60+ MPH in heavy traffic. The vehicle decelerated quickly and lost speed. The console popped up flashing message 'pre-safe functions limited' on the console. The vehicle did not respond to accelerator.
Good day, I am attaching photos of a failed rim from my 2014 cla 250. The car has just over 54,000 miles on it and the failure-crack has propagated to where the tire will no longer hold air and car is not safe to drive. This is the 2nd failed rim, the first cracked in a similar fashion at just over 44,000 miles and was replaced by my local mercedes dealer at not charge. They will not replace the 2nd failed rim.
I was driving my car when all of a sudden the car slowed down and the steering became stiff. The pre safe light came on the screen along with "parking brake" "traction control" although the parking brake was not applied. I had to have my car towed home because it was unsafe to drive.