2018 Mercedes-Benz CLA250 problems
The 2018 Mercedes-Benz CLA250 has 56 complaints on file with NHTSA. The largest share (18%) concerns electrical system. After that come air bags (16%) and engine (12%).
At a glance
- Complaints
- 56 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 2 and 2
- Injuries and deaths
- 2 and 0
- Typical mileage
- 41,000 miles 12 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 12 complaints that report mileage, the typical (median) problem appeared at about 41,000 miles.
Safety-related details: 2 complaints mention a crash; 2 complaints mention a fire; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 4th most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (31 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2018 mercedes-benz cla250c. While driving 45 MPH, the contact's vehicle was rear ended by a speeding vehicle. The contact's vehicle then crashed into another vehicle. The air bags did not deploy. The contact suffered headaches, hip pain, whiplash, and vision issues. Medical attention was received. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The dealer and manufacturer were not notified. The cause of the failure was not diagnosed.
After a hard impact car continued to go then when came to a stop the air bags deployed which resulted in injuring my left arm
My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so i unlocked it manually. When I opened the car it wreaked of smoke, the windows were covered in soot, the visors were bubbled up, the passenger seat had a chunk missing. It was investigated by a car shop for My insurance and the car shop Said they felt like the fire started from the wires under the passenger seat.
The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving at various speeds, there was a ticking sound coming from the steering wheel. Additionally, there was a knocking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the control arms were faulty and needed to be replaced. The control arms were replaced but the failure persisted. The manufacturer was also notified of the failure. The failure mileage was 27,000.
The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving an undisclosed speed, an abnormally strong fuel odor was detected. Additionally, the fuel odor was also detected when the defroster and heat were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN.