Vehicle Data Hub

2015 Mercedes-Benz CLA250 problems

The 2015 Mercedes-Benz CLA250 has 83 complaints on file with NHTSA. The largest share (18%) concerns engine. After that come air bags (10%) and body & structure (8%).

At a glance

Complaints
83 filed with NHTSA
Most reported
Engine 18% of complaints
Crashes and fires
12 and 0
Injuries and deaths
9 and 0
Typical mileage
38,000 miles 49 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 18%
  • Air bags 10%
  • Body & structure 8%
  • Drivetrain & axles 7%
  • Electrical system 7%
  • Brakes 5%
  • Wipers, windshield & visibility 5%
  • Cruise control 4%
  • Suspension 4%
  • Fuel system 2%

When problems show up

Complaints by mileage, 2015 Mercedes-Benz CLA250 Complaints by odometer reading in 20,000-mile steps. The median is about 38,000 miles. 0k to 20k miles: 8 complaints 20k to 40k miles: 21 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 38,000 miles
Based on 49 complaints that include mileage. 71% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles8
20k to 40k miles21
40k to 60k miles6
60k to 80k miles5
80k to 100k miles8
100k to 120k miles0
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 49 complaints that report mileage, the typical (median) problem appeared at about 38,000 miles.

Safety-related details: 12 complaints mention a crash; 9 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 3rd most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (45 complaints in that window). It is also covered by 7 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2015 mercedes-benz cla250. While driving approximately 40 MPH, the contact noticed a construction site on the side of the road and a wooden light pole in the middle of the road. The vehicle began to skid due to wet pavement and crashed head on into the light pole. The frontal air bags did not deploy. The supplemental restraint system warning indicator illuminated after the crash. The contact sustained injuries to the neck, head, and back and was transported to the hospital via ambulance.

Reported at 30,000 miles, May 2018 CrashInjury

Incident on 10/18/21, while coasting into a parking space, my car suddenly accelerated and smashed into a concrete wall. Damage was extensive and car was determined a loss. Service was maintained throughout ownership. There was no warning, no lights, messages, no ABS brakes. Airbag did not deploy. Extensive seatbelt bruising. I'm upset car was a loss but I would never feel safe driving it. It was as if someone else had taken over control and I was powerless to alter the situation.

October 2021 CrashInjury

Ml 250 blu tech diesel. 55,000 miles. Vehicle had been previously maintained only by mercedes benz and every recommended service had been completed timely by only mercedes benz. 1 month out of warranty and the car was inspected by mercedes 30 days prior and given a clean bill of health. No warning lights ever came on prior to or during the incident. This complaint is very similar to another on your website also involving the same parts. Vehicle was completely stopped at a major 4 way intersection.

Reported at 55,000 miles, July 2020

The collision assist has malfunctioned since I bought this car in 2016 from the mercedes dealer on capital expressway in san jose. They will not fix it, they turned it off and now I have a warning light that will not go away. Before I had it turned off, it used to break suddenly and make a loud noise and flash lights when driving down the street for no reason. It was a distraction that could cause an accident.

Reported at 50 miles, August 2020

Other model years of the CLA250

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