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2019 Mercedes-Benz CLA250 problems

The 2019 Mercedes-Benz CLA250 has 28 complaints on file with NHTSA. The largest share (14%) concerns engine. After that come fuel system (14%) and wheels (11%).

At a glance

Complaints
28 filed with NHTSA
Most reported
Engine 14% of complaints
Crashes and fires
2 and 0
Injuries and deaths
2 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 14%
  • Fuel system 14%
  • Wheels 11%
  • Air bags 7%
  • Communications & infotainment 7%
  • Electrical system 7%
  • Wipers, windshield & visibility 7%
  • Backover prevention 4%
  • Cruise control 4%
  • Lighting 4%

What the data shows

Safety-related details: 2 complaints mention a crash; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 7th most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (18 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact owned a 2019 Mercedes Benz CLA250. The contact stated that while driving into the parking garage the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a brick wall and a parked vehicle. During the incident, the driver sustained head trauma and bruising of the limbs. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined.

Reported at 20,000 miles, August 2021 CrashInjury

The contact owned a 2019 Mercedes-Benz CLA250. The contact stated while driving at approximately 55 MPH when the contact was cut off by another vehicle, the contact stated that he depressed the brake pedal in a panic stop. The contact stated that he was crashed into the rear end of his vehicle by a vehicle from behind and was pushed into the rear of the vehicle that had cut him off. The contact stated that the force of the crash turned the vehicle off.

Reported at 52,000 miles, August 2024 CrashInjury

Tl* the contact owns a 2019 mercedes-benz cla250. The contact stated that the air bag indicator illuminated and the steering became difficult to maneuver. The "front left malfunction" and "service required" messages appeared on the instrument panel. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 600.

Reported at 600 miles, April 2019

The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that the rear-view camera failed to operate as needed. The contact took the vehicle to the dealer who confirmed that the backover prevention system failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

Reported at 50,000 miles, February 2023

The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that on several occasions, several cracks were discovered on all four rims upon inspection. The vehicle was taken to an independent mechanic and the dealer, and the contact was informed that the rims needed to be replaced. The contact stated that some of the cracks had recently been formed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

Reported at 50,000 miles, June 2022

Other model years of the CLA250

Best and worst years for the Mercedes-Benz CLA250