Vehicle Data Hub

2016 Mercedes-Benz CLA250 problems

The 2016 Mercedes-Benz CLA250 has 100 complaints on file with NHTSA. The largest share (16%) concerns engine. After that come air bags (13%) and electrical system (8%).

At a glance

Complaints
100 filed with NHTSA
Most reported
Engine 16% of complaints
Crashes and fires
9 and 1
Injuries and deaths
5 and 2
Typical mileage
37,000 miles 37 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 16%
  • Air bags 13%
  • Electrical system 8%
  • Body & structure 8%
  • Fuel system 7%
  • Steering 6%
  • Drivetrain & axles 5%
  • Brakes 3%
  • Wipers, windshield & visibility 3%
  • Wheels 3%

When problems show up

Complaints by mileage, 2016 Mercedes-Benz CLA250 Complaints by odometer reading in 20,000-mile steps. The median is about 37,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 37,000 miles
Based on 37 complaints that include mileage. 73% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles11
40k to 60k miles6
60k to 80k miles6
80k to 100k miles2
100k to 120k miles1
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 37 complaints that report mileage, the typical (median) problem appeared at about 37,000 miles.

Safety-related details: 9 complaints mention a crash; 1 complaint mentions a fire; 5 injuries reported; 2 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 2nd most-complained-about out of 7 model years of the Mercedes-Benz CLA250 with enough data (53 complaints in that window). It is also covered by 8 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

"takata recall" the driver was killed in a car accident on march 21st 2018 and the car was on a recall. The accident was at ockechobee road, miami, fl with 11th street. The car was in motion. The driver received a letter from mercedes-benz in november 2017 stating that the car had an insufficient electrical grounding in the steering column components and that this could lead to an inadvertent deployment of the driver airbag causing a risk of a potential crash, but that unfortunately the remedy was not available…

March 2018 CrashInjuryDeath

I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.

June 2020 CrashInjury

My 2016 mercedes-benz c300 after undergoing the recommended maintenance via the mercedes-benz dealer, while driving down the public road lost power, the lost of power with no warning to me or any other drivers around me, the vehicle went from 45 MPH to 10 MPH this was due to a decentigrating piston, the vehicle manufacture advertised that the vehicle would cut power to protect the engine from causing it self further damage, this seemed like a great safety feature until it just happen, I had no control over the…

Reported at 88,000 miles, December 2020

While merging onto the freeway on 1/22/2021 the car's dashboard displayed "collision prevention assist plus inoperative " and the check engine light come on. When this happened, it prevented me from accelerating the car by pushing onto the gas pedal. This caused the car from behind to almost rear ended by car. I was able to drive onto the shoulder of the freeway and exit the freeway. I have taken this car to the mercedes dealership for repair but it is an ongoing issue even after various parts have been replaced.

Reported at 62,000 miles, January 2021

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